Field IT Specialist
- Job Title
- Field IT Specialist
- Mandat ID
- 27072379
- Begin Date
- 8/6/18
- Duration
- Location
- Montréal, QC H4C 2Z6
- Other Location
- Description
-
Our client, an IT firm providing outsourcing & consulting IT services, is presently looking for an FIELD IT SPECIALIST to fulfill a permanent position in their Montral's office.
As a Field IT Specialist, you will:
- Install, configure, and diagnose client workstations and equipment (hardware and software);
- Go on site to support customers or projects that can’t be performed remotely as well as maintenance routines;
- Verify and diagnose servers, network hardware, and other infrastructure issues with the help of our System Administrators;
- Document in detail the activities carried out as well as the technical information collected;
- Assist the support team by solving remote customer problems
- Participate in on-call rotation.
Position Requirements
- Degree in IT or related field;
- Good communicator, able to communicate effectively with peers and clients even in stressful situations;
- Excellent customer service skills and good listening skills;
- Strong knowledge of operating systems for Microsoft users;
- Experience in diagnosing hardware problems and replacing PCs and servers;
- Experience configuring and diagnosing problems on mobile devices;
- Intermediate knowledge of Microsoft networking and server operating systems;
- Own a valid Canadian driver’s license and car.
- Required Skills
-
Degree in IT or related field
- Openings
- 1