Position Responsibilities

• Lead analytics team in development of high-quality analysis that produces in actionable insights: This includes collaborating with internal team members to understand the business needs and objectives, then translating those requirements to analytic requests, extracting data from a variety of sources to develop recommendations that will improve business results, and organizing that data to tell a clear, comprehensive story to non-technical stakeholders and executives
• Serve as a consultative partner to team leaders and marketing channel owners on planning, strategy, measurement and optimization opportunities
• Project manage, prioritize and ensure the quality of analytics deliverables
• Partner with other departments and vendors to ensure that marketing tactics, web properties and sales processes are appropriately instrumented and operationalized for our measurement and reporting needs
• Define, build and own the core sets of reports for our all marketing and sales
• Produce both ad-hoc and regular reports to deliver insights for internal partners and executives, using dashboards, data visualizations, and custom reports (e.g. MS PowerPoint, etc.)  
• Support marketing department by providing comprehensive reporting for campaigns, marketing channels and distribution channels
• Maintain awareness of current digital marketing trends and industry-related programs, which impact the enhancement of the portfolio.
• Provide input to department management regarding opportunities to develop insurance products and marketing programs.  
• Manage staff to research selected opportunities, and report on findings.
• Participates in the selection, hiring, training and development of assigned staff.
• Exercises signature authority over documentation supporting individual performance appraisals, compensation adjustments, promotions, transfers and terminations in accordance with Human Resources’ policies and guidelines
• Fosters a culture of transparency, collaboration and accountability

Required Education/Experience

• Bachelor’s degree
• 5 years of progressively responsible professional experience in CRM, Database Marketing, Analytics, or Strategy Consulting
• 3 years of experience presenting analysis and recommendations to business leaders
• 3 years of experience working with large relational datasets and databases
• 3 years of experience working with marketing and customer interaction data
• 3 years of experience working with digital marketing data including web logs or events
• 3 years of experience analyzing marketing data across more than one channel
• 3 years of direct supervision experience including responsibility for direct report’s professional and technical development
• Strong understanding of basic business principles (finance, marketing, operations, technology, etc.)
• Advanced knowledge of SQL
• Advanced knowledge of Excel 
• Proficiency in one statistical programming or scripting language (R or Python preferred) for performing reproducible and auditable analysis
• Demonstrated ability to act as a change agent
• Strong communication and influencing skills 

Preferred Qualifications

• MBA or other advanced degree from a competitive program
• Project management experience in an Agile environment
• Experience working with an actuarial organization
• Insurance or member organization experience is a plus
• Experience working with Salesforce CRM