OPERATIONS ANALYST COORDINATOR - Great for New Grad with Advanced Excel skills!  

Our client, one of the fastest growing Home Health Care providers in the Houston area is looking to add an Operations Analyst Coordinator to their growing team!   If you are looking for a fast-growing company that offers opportunity to develop project management, analytical and strong general business skills this may be the opportunity for you!  Keep reading! 

Summary

The primary duties of the Operations Analyst Coordinator are to help manage operational work flow and optimize day-to-day activities. The role involves obtaining key company metrics and presenting it in a way that empowers others to measure key performance metrics and make appropriate operational improvements. Additionally, the Operations Analyst wears many hats and plays a key role in managing ongoing projects of a rapidly growing company.  This is an entry level position located in the Westchase area. 

  Roles and Responsibilities

•   General

• Reports to the Regional Manager and works closely with senior leadership and regional teams to identify challenges and create solutions
• Effectively manage and prioritize various projects with minimal supervision
• Work closely with all team members to ensure a smooth, creative, and effective work flow while optimizing communication between staff and branch offices.
• Achieve and maintain status as a subject matter expert on the company’s software system which is used to run reports and analyze key company metrics
• Flexibility to assist with other general offices tasks as needed
• Track, monitor, trend and report revenue and expense and identify areas for improvement for both

•   Project Assistant

• Work on various special projects for senior leadership and for the benefit of company staff
• Assist new and growing branches with operational support
• Coordinate internal resources and third-party vendors to successfully execute projects
• Develop project scope and objectives, involving all relevant stakeholders
• Develop detailed project plan to track progress
• Measure project performance
• Manage the relationships between internal clients, external clients/vendors, and all stakeholders
• Assess current software systems and assist training needs for staff, and provide training as needed.

•   Reporting

• Track, monitor, trend and report all key performance indicators
• Disperse reports related to projects and day-to-day operations
• Present findings in simple, meaningful ways, customizing the presentation to resonate with different audiences
• Help identify company-wide and branch specific key performance indicators

•   Process Improvement

• Drive continuous improvement on processes and procedures to ensure ongoing standardization and simplification of business operations

Job Qualifications

•   Bachelor’s degree (business or business-related field preferred

•   Understands basic project management principles

•   Strong quantitative and analytical skills

•   Advanced Excel REQUIRED (Complex Spreadsheets, Pivot Tables, Macros, V-Look Ups)

•   Intermediate level capability in other Microsoft office products, specifically Word, Outlook, and PowerPoint