PC Field Support Specialist

Job Title
PC Field Support Specialist
Job ID
27071104
Location
Annapolis Junction,  MD
Other Location
Description

Legato, LLC Senior Recruiter Stan Blackwell (stan.blackwell@legatocorp.com / 410-218-0900) would love to speak with you regarding the following position:  PC Field Support Specialist in Annapolis Junction, MD.

What You Will Do

Installing, operating, maintaining, repairing and modifying end user devices such as personal computers, thin-clients, network interface cards, phones, monitors, printers, telephones, printers, pagers, and radios.

Performing a variety of maintenance and technical support on devices, integrated systems and subsystems, and install/configure software at customer and/or field locations. Troubleshooting and solving technical issues related to end user equipment hardware and software. Ensuring customer satisfaction is achieved.

Who You Will Work With

With other types of technician as well as with non-technical team members.

Who You Are

A PC Field Support Specialist that provides Tier 2 and 3 on-site and remote supports for computer workstations, servers, printers, peripherals, and teleconferencing equipment.

Our minimum requirements for this role:

Security Clearance Required: TS/SCI w/ Polygraph

  • High School/GED with seven (7) years of experience. Equivalent education and experience: Associate’s degree and five (5) years of experience.
  • Highly skilled in installing, repairing and troubleshooting computer hardware and peripherals.
  • Well-versed in installing windows, software, applications, antivirus and patches
  • Demonstrated ability to read and understand technical manuals and schematics
  • Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)
  • Proficient in working with end-users remotely
  • Demonstrated expertise in Microsoft Windows 7 and 10

What Your Future Manager Says

"Our team at Legato Corp is a family first company that is growing every day and we look forward to finding that perfect Field Support Specialist that will bring us to the cutting edge of technology and keep us moving forward." ~Vice President

About Your New Company

Legato, LLC is a dynamic small business headquartered in Odenton, adjacent to Ft. Meade, MD. Our IT engineers and security experts are among the top of their field and enjoy working at Legato for its attention to its employees, aggressive compensation, and benefits package and upward mobility possibilities.

Legato, LLC is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer and hire without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for most positions

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