Network Support Engineer

9.00 AM to 5.00 PM Shift and every 5^th weekend

Dallas, TX

Talent Orchard LLC, a boutique talent acquisition consulting firm, has been retained under contract by a digital solutions and technology services company to identify a Network Support Engineer in Dallas, TX. Our client is an information technology services and infrastructure services provider who has global presence in more than 29 locations across the world. This would be full time opportunity based out of Dallas, TX and ability to get to the location is a must to qualify.

Responsibilities:

• Configure, standardize, monitor, operate, maintain, install, administer, troubleshoot and manage LAN/WAN, Wi-Fi Networking environment and devices.
• Administering and managing infrastructure devices to include routers, switches, load balancers, and wireless local area network (WLAN) devices
• Establishing standard rule sets and providing technical analysis, performance optimization, network utilization analysis and overall management of all network infrastructure
• Responding to and resolving incident tickets and outages
• Responding to and resolving change request actions
• Performing network improvement and clean-up
• Maintaining and evaluating policies and procedures for Network systems and services
• Operating and maintaining infrastructure devices to include routers, switches, load balancers, and WLAN devices
• Auditing and logging all traffic flow using tools to ensure availability of services
• Creating and maintaining AS-IS documentation for network infrastructure devices
• Configuring and installing infrastructure devices to include routers, switches, and wireless LAN devices
• Maintaining access control lists (ACL) to grant and restrict network access appropriately to users and processes per authorization rules
• Installing hardware and software tools; applying security measures to infrastructure devices
• Making changes, upgrades, and patches to infrastructure devices
• Responding to, accomplishing, and documenting change request and incident ticket actions
• Working in a 24*7 operating model in shifts
• IT Service Management – Good understanding of ITIL best practices and achieving SLAs
• Configurations and maintenance – Should have good understanding and configuration skills of VLANs, WLAN, VPC, VDC, STP/VTP, ACLs and routing protocols.
• Monitoring Tools – Working knowledge of Remote control and system management tolls like Solarwinds or similar
• Maintaining Documentation – Creating and maintaining SOPs/CMDBs/KEDBs/Run Books

Skills Requirements:

• Bachelor’s Degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience
• 4-6 years of directly related experience in network analysis and design.
• Routers, switches, Cisco experience is required
• Certification a must – CCNA, CCNP etc.

Talent Orchard LLC is an SBA (8A), Economically Disadvantaged Woman-Owned Small Business, and Woman Business Enterprise Certified firm that provides the following services to clients in the commercial and public service sectors:

• Human Capital
• Professional Services
• Accounting/Audit Readiness
• Network/Cyber Security & IT Infrastructure
• Software Development/Engineering

Talent Orchard LLC is an SBA (8A), Economically Disadvantaged Woman-Owned Small Business, and Woman Business Enterprise Certified firm that provides the following services to clients in the commercial and public service sectors:

• Human Capital
• Professional Services
• Accounting/Audit Readiness
• Network/Cyber Security & IT Infrastructure
• Software Development/Engineering

To learn more about our other exciting opportunities, please visit our Jobs Page at www.talentorchard.com.

@talentorchard