Baptist Health

Job Summary:

Provides management support for patient care, staff leadership, continuous quality improvement, financial viability and environmental issues for the department, and customer services.  Manages the development and implementation of care plans and maintains the integrity of operational policies.  Plans and implements activities to assure the department’s compliance with laws, regulations, and Joint Commission standards related to care.  Assumes administrative on-call responsibility for the departments served.

Essential Duties and Responsibilities:

Manages assigned areas of responsibility including evaluation, scheduling, and development of staff.

Completes core competencies according to organizational requirements

Serves as a liaison between staff, physicians, and other organizational departments

Monitors productivity of clinical staff to ensure agency meets required standards and guidelines.

Conducts regular case conferences and provides guidance to clinical staff.

Assists in development, revision, and implementation of policies and procedures.

Evaluates visiting clinical staff using established performance standards

Develops and implements as necessary employee improvement plans and /or disciplinary action procedures.

Reviews and monitors OASIS documentation and SHP reports related to patient outcomes.

Maintains current BLS certification.

Attends all required safety training programs and can describe his/her responsibilities related to general safety, department/service safety, specific job related hazards, and national patient safety goals.

Ensures positive customer relations interactions

• Manages difficult or emotional patient situations
• Responds promptly to patient needs
• Solicits customer feedback to improve service
• Responds to requests for service and assistance
• Meets commitments

Minimum Education, Experience, Training, and Licensures Required:

Graduate of an accredited school of nursing is required. 

Must be currently licensed as an RN in the State of Kentucky. 

Shift Information:
Full Time (40 hours per week)