The Senior Network Engineer is responsible for the configuration, implementation, and support of the global network. The majority of the work assigned to the senior network engineer is project-focused, while the remainder serves for providing second-tier network support for day-to-day operations and supporting network engineers with their tasks, as needed. The individual must be a proven self-starter with the ability to manage multiple tasks with very little supervision.

The Senior Network Engineer is a full-time role located in Southfield, Michigan, reporting to the Network Team Lead. 

Key Responsibilities:

• Work with the Network Team to deliver business critical projects and maintain high levels of service, supporting over 30 core sites globally
• Maintain relationship with the Network Architect, vendors, and consultants to ensure that network standards and deliverables are met
• Audit, test, document, implement and support the global network technologies
• Participate in the planning, configuration, implementation, and support of new network environments (new office location, existing office relocations and/or expansions, refresh of legacy environment, integration of acquisition company network)
• Configure production-impacting routing, switching, and wireless changes, as necessary
• Test and turn up WAN circuits (MPLS, Point-to-Point, DIA)
• Ensure that deliverables are produced within the planned budget and timeframe
• Participate in disaster recovery planning, development, exercises and actual events
• Evaluate and test software patches and updates supplied by vendors, prior to installation
• Work with vendors, corporate IT, and other technology groups to resolve any problems
• Conduct routine hardware and software audits of all supported systems to ensure compliance with established standards, policies, procedures, and requirements
• Maintain proper change management documentation for all hardware and software modifications
• Report progress to supervisor and project managers, including the preparation of weekly status reports
• Troubleshoot and manage calls/tickets escalated from the network engineers
• Work with the Security Team to create and maintain a secure infrastructure
• Participate in weekly on-call rotation
• Participate in monthly maintenance windows
• Perform additional tasks as assigned

Qualifications/Requirements:

• CCNA (required) , CCNP (preferred)
• 7+ years of experience
• Bachelor’s Degree in Information Technology, Computer Science, Engineering or related field (preferred) or the equivalent in training and experience.
• Solid understanding of routing protocols BGP, OSPF, and EIGRP required
• Extensive knowledge of Cisco routers – ISR G2, ISR 4K, and ASR series routers
• Extensive knowledge of Cisco Catalyst switches - 3850, 4500, 6500
• Extensive knowledge of Cisco Nexus switches - 2K, 5K, 7K, 9K
• Extensive knowledge implementing and supporting DNS, DHCP, SNMP, TACACS/RADIUS, SYSLOG
• Extensive knowledge of Cisco Meraki Wireless Solutions – Dashboard and MR Series access points
• Experience with Cisco DMVPN is preferred
• Experience with Load Balancer technologies (F5 preferred)
• Experience with WAN Acceleration technologies is a plus
• Experience with access control list (ACLs), TCP/IP. VLAN, VRF, Port Security, Traffic Shaping, Priority Queuing, Class of Service (CoS), Quality of Service (QoS) and IP routing
• Experience with network monitoring and troubleshooting solutions - SolarWinds, Cisco Prime Infrastructure, and Wireshark is preferred
• Experience with the design, provisioning and troubleshooting of WAN/LAN technologies and data circuits (MPLS, Point-to-Point, DIA)
• Project management experience is a plus
• Some travel required
• Capacity to successfully manage and prioritize simultaneous requests from start to finish
• Excellent verbal and written communication skills
• Ability to work under pressure and deliver results
• Strong customer service skills and ability to interact with clients, staff, and management teams
• Ability to work full time in a fast-paced office environment; physically able to sit/stand at a computer and work in front of a computer screen for significant portions of the work day
• Some travel required