Employment

Job Title: Dispatcher (Local/Road)

Department: Transportation

Reports to: Transportation & Safety Manager

Location:  Caribbean Shipping Services – Jacksonville, FL.

Summary

Assigns and/or schedules contract drivers for both local and line haul.  Coordinates with warehouse and logistics team for equipment needs. 

Work Schedule:

Normal work week Monday through Friday, 7 to 4pm, occasional after hours and weekend work based on operational needs.  Available on-call to support line haul drivers. 

Essential Duties and Responsibilities not limited to below:

• Coordinate pickup/delivery schedules with customers.

• Coordinate freight movement for local and line haul operation.

• Coordinates equipment moves for warehouse operation.
• Orders state regulated permits as needed.
• Assigns work schedules for drivers daily/weekly. 
• Performs daily yard checks and monitors equipment needs utilizing long-term lease chassis; minimizing expenses for unnecessary on-hires
• Setup and provide cartages for freight assigned internal and outsourced carriers.       
• Monitors equipment for maintenance and repair, keeping them safe for roadability. 
• Maintain a professional working relationship with customers; co-workers and contract drivers.
• Monitors drivers HOS through ELD and paper; ensures DOT supporting documents are updated and monthly tractor maintenance are turned in, etc.
• Other duties as assigned by management.

Qualifications

• Must be able to work with Microsoft Office suites
• Must be able to multitask in a fast-paced environment
• Must be able to work independently without constant supervision
• Must have the ability to make sound decision at a moment’s notice.
• Must be a team player
• Must be able to manage time wisely and effectively.
• Must have both oral and written communication skills.
• Detail oriented.

Experience: 

• Minimum of (3) year dispatching local and line haul freight.
• Operation of Commercial vehicle.  
• Knowledge of Hazardous Materials classifications.

Language Skills:

• Employee must have the ability to read and write the English language.
• Must have the ability to communicate with customers and arrange for interpretation if necessary through the sales representative and their customer contact. 
• Have the ability to complete bill of ladings, load manifests, and review of pre-trip inspection forms in accordance with company and regulatory agency requirements.

   

  Reasoning abilities:

  Applicant must have the ability to solve practical problems and deal with a variety of in-house and customer situations in a positive and professional fashion.

   

  Certificates, licenses:

• Applicant must maintain a valid CDL Class A,
• Maintain a DOT physical and furnish the safety department with a legible copy of the long form completed by the attending physician.
• Valid Hazardous Materials certification training.

   

  Physical Demands:

  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to:

• Stand, walk, sit, reach, stoop with hands and arms
•  Talk and hear.
• Lift and carry (50) pounds up to (25) feet.
• Specific vision abilities for this job include close vision, color vision and the ability to adjust and focus with the aid of eye wear if needed.

Work Environment and Environmental Conditions:

The work environment characteristics described here are representative of those that an employee may encounter while performing the essential functions of this job.

• Continual heavy foot traffic through dispatch area, facility and offsite yard
• Time sensitive scheduling requirements 
• Low to high noise levels
• Fast paced work environment with multiple aspects of attention required.