American Fast Freight (AFF) is a leading niche 3PL and international freight forwarder headquartered in Fife, WA., providing a range of ocean freight consolidating (freight forwarding), trucking, project logistics and warehouse/distribution services from its more than 35 locations globally.
Claims Administrative Assistant Job Purpose: AFF requires an energetic, hardworking graduate or equivalent individual with excellent written and verbal communication skills to join its team in Fife, WA. This is an entry level position intended to provide a broad range of experience and an opportunity to learn and excel in an established and fast-growing business. Initially, the role will support the Claims Management function, providing high-level administrative support by conducting research, preparing reports, handling information requests, and performing clerical functions such as preparing correspondence, arranging conference calls, and scheduling meetings.
Management Assistant Duties will include:
Answering incoming calls.
Interacting with internal and external clients via meeting and phonecalls
Collecting and analyzing data to prepare reports and documents
Conducting market research
Preparing reports, letters and other written documents
Development and maintenance of filing and retrieval systems
Developing a thorough knowledge of AFF’s IT systems
Recording, transcribing and distributing minutes of meetings
Other ad-hoc projects and responsibilities
Education and Experience
Graduate or equivalent combination of experience and education
Proficient computer skills and in-depth knowledge of relevant software such as MS Office Suite
Knowledge of standard office administrative practices and procedures
Knowledge of transportation/freight forwarding industry helpful
Ability and desire to perform well in a fast-paced, fluid environment where tasks change quickly.
