BMC FootPrints Administrator/Developer

Alexandria, VA (Mark Center)

Secret Clearance Required

Talent Orchard has been retained by DEI as their outsourced recruiting organization to manage their hiring process and we are searching for a BMC FootPrints Administrator/Developer with an active Secret Clearance for a newly awarded program with a DoD Customer in Alexandria, VA. The scope of the program is to provide expertise in the design, implementation, configuration, and optimization of the Customer’s IT systems on the Unclassified (NIPRNet) and Classified (SIPRNet) networks. 

Role:

The FootPrints System Admin/Developer will be responsible for planning, designing, developing, maintaining and supporting the FootPrints environment.  This position requires developer-level knowledge of the FootPrints system.  This individual should be experienced with FootPrints version 10 or higher and third party tools such as ODBC, JAVA, XML SOAP Web Services, and JAVA/Perl API.  This position also includes production support analysis and issue resolution for the FootPrints application and its integration points into Active Directory, Asset Manager and other company databases including SQL and Oracle.

Responsibilities:

• Designs, develops, maintains and supports the FootPrints application environment. 
• Works with users and project managers to implement different business needs for ticketing systems and assists with application testing and user training. 
• Maintains and monitors the FootPrints application’s server environment. 
• Assesses all performance-related issues with the FootPrints application. 
• Works with users to define and work toward a resolution for problems with the application. 
• Works with Database Administrators and IT Operations to resolve technical issues and identify optimal solutions. 
• Provides support and troubleshoot issues related to all assigned applications and web sites. 
• Monitors all assigned systems and applications 
• Maintains the security and confidentiality of information accessible on managed systems. 
• Participates in the IT Change Management process, including the drafting of plans, system testing and application of controls for all updates made to a test or production environment 
• Monitors, manages and resolves incoming tickets escalated from the Service Desk. 
• Cross-trains other team members to provide backup support. 
• Provides backup support for other team members.

Required Qualifications:

• 3 years of experience with BMC Footprints, Remedy and ITSM/Service Desk related activities
• Must have an active Secret clearance
• Certified at IAT-II in accordance with DoD 8570.01-M

Talent Orchard LLC is an SBA (8A), Economically Disadvantaged Woman-Owned Small Business, and Woman Business Enterprise Certified firm that provides the following services to clients in the commercial and public service sectors:

•  Human Capital
•  Professional Services
•  Accounting/Audit Readiness
•  Network/Cyber Security & IT Infrastructure
• Software Development/Engineering

 
Established in 2010, Talent Orchard has an exceptional reputation, providing staffing solutions to time-sensitive, talent scarcity issues to deliver better talent management ROI.  Our specialty lies in the critical area of program talent acquisition and resource management, not in one narrow skillset, but across many areas of technical and functional delivery.

To learn more about our other exciting opportunities, please visit our Jobs Page at www.talentorchard.com.

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