IT Training Specialist

Alexandria, VA (Mark Center)

Secret Clearance Required

Talent Orchard has been retained by DEI as their outsourced recruiting organization to manage their hiring process and we are searching for an experienced IT Training Specialist with an active Secret Clearance to provide IT training support to technical and nontechnical staff on the use and management of IT systems and processes.  The Training Specialist will also provide recommendations for areas of training and introduce new training methods based on industry standards and best practices for a newly awarded program for a DoD Customer in Alexandria, VA.

Responsibilities:

• Provide technical instruction in formal classroom and offsite workshop settings to both technical and non-technical personnel.
• Fully utilize available technology to include but not limited to VTC, virtual, and instructional videos to provide IT training.
• Use all available data (e.g. tickets, projects, incidents) to proactively develop a training curriculum.
• Research and prepare IT training courses and curriculum based on Agency software, systems, processes, procedures, and mission need.
• Assist the OCIO PMO with the creation, development, and implementation of training plans in support of IT projects.
• Research and prepare instructional materials to include IT hardware required to support IT training courses and curriculum.
• Conduct post training surveys for each course and provide results within five (5) working days after completion of the training to the COR.
• Course requirements shall include, but are not limited to:
  • Agency IT processes and procedures
  • SharePoint
  • IT ticket and tracking systems
  • End-user training for Microsoft Windows (multiple versions)
  • Microsoft Office suite
  • Agency custom business applications
  • Records Information Management

Required Qualifications:

• 3 years of experience providing training on MS Office, Windows, SharePoint, Ticketing Systems
• Must have an active Secret clearance

Talent Orchard LLC is an SBA (8A), Economically Disadvantaged Woman-Owned Small Business, and Woman Business Enterprise Certified firm that provides the following services to clients in the commercial and public service sectors:

•  Human Capital
•  Professional Services
•  Accounting/Audit Readiness
•  Network/Cyber Security & IT Infrastructure
• Software Development/Engineering

 
Established in 2010, Talent Orchard has an exceptional reputation, providing staffing solutions to time-sensitive, talent scarcity issues to deliver better talent management ROI.  Our specialty lies in the critical area of program talent acquisition and resource management, not in one narrow skillset, but across many areas of technical and functional delivery.

Please contact us at recruiting@talentorchard.com  for more information or learn about our other exciting opportunities on the Jobs Page at www.talentorchard.com.

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