POSITION SUMMARY
The IT Resource Manager works within a technical flat structure environment and is responsible for the resourcing plan to deliver enterprise level IT applications projects, conflict resolution, employee growth and culture building. The IT Resource Manager must be able to work with all IT stakeholders including Scrum Masters, Business Analysts, Software Developers, QA Analysts, and Senior/Executive Leadership teams to develop plans that align with project resource needs, budgets, and timelines for delivery.  This position will facilitate conversation within team members when necessary, resolve conflict and instill an Agile culture based on servant leadership and Agile principles.

ESSENTIAL FUNCTIONS AND TASKS

• Works with IT stakeholders to understand project resource needs, budgets, and timelines for delivery
• Aligns resources to project teams based on skillset requirements and project constraints
• Supports day to day activities of BIT staff
• Facilitates work as a Scrum Master when needed and promotes Agile values throughout the organization
• Contributes to the Agile Center of Excellence; trains and guides other team members through adoption of agile principles
• Exemplifies servant leadership to the department
• Supports team members and provides coaching as needed
• Provides on going career planning and development
• Hires team members in collaboration with other key members of the BIT team
• Provides one on one coaching to grow individuals and promote employee growth
• Resolves conflicts within the organization and finds solutions to adversarial situations
• Works with Human Resources, 3^rd party vendors BIT team members to secure key talent needed to accomplish IT applications projects
• Works with Human Resources and is responsible for all on boarding, disciplinary actions and off boarding of personnel as necessary

SUPERVISORY RESPONSIBILITIES

• BIT staff

QUALIFICATIONS

• Superior interpersonal skills and demonstrating facilitation skills including the ability to motivate and influence others and build effective interpersonal relationships
• Ability to foster and contribute to a positive and productive team environment
• Is creative and innovative demonstrating flexibility and adaptability in work style to better respond to multiple requests, tasks and handle sudden changes in priorities
• Embraces and participates in change initiatives
• The ability to clearly communicate both in verbal and written format
• Work directly with project stakeholders at various levels
• Self-Motivated with the ability to work independently and within a team of people
• Objectivity and evidence based reasoning
• Able to manage time and tasks effectively
• Flexible and able to maintain composure under pressure
• Working knowledge of Microsoft Office applications
• Working knowledge of software development methodologies
• Business/Technical Project Analysis
• Software Project/Program Management
• Systems Development Lifecycle Processes
• Strategic Planning
• Problem Solving/Mediation
• Decision Making

EDUCATION and/or EXPERIENCE

• B.S. Computer Science, Information Technology, or related field
• Proven ability to work with both business and technical teams
• Experience managing and working in technical
• Minimum of 3-5 years experience in a technical role, preferably being an application developer or a product manager
• Familiarity and passion for Agile/Scrum Development philosophies