IT Help Desk, Tier 2

Job Title
IT Help Desk, Tier 2
Job ID
26965031
Location
Annapolis Junction,  MD
Other Location
Description

Legato, LLC Senior Recruiter Stan Blackwell (stan.blackwell@legatocorp.com / 410-218-0900) would love to speak with you regarding the following position: Help Desk Specialist 

What You Will Do

Performs basic analytical activities related to the definition, development, implementation, maintenance, and support of laptops/desktops and client-supported applications. Interfaces with end users to handle tasks of a routine nature, such as researching and answering questions concerning system function and usage, researching modifications to existing programs.

Who You Will Work With

You will work alongside other highly skilled Service Desk professional.

Who You Are

A technically focused professional that manages incidents and service requests and handles communication with the users.

Our minimum requirements for this role:

Security Clearance Required: TS/SCI w/ Polygraph

  • Requires 2 years of experience with Windows operating systems, hardware platforms and software packages.
  • Shall have a Bachelor of Science Degree in a related technical field with 2 years of relevant experience or 6 years’ relevant experience with a High School diploma.

What Your Future Manager Says

"Our team at Legato, LLC is a family first company that is growing every day and we look forward to finding that perfect engineer that will bring us to the cutting edge of technology and keep us moving forward." ~Vice President

About Your New Company

Legato, LLC is a dynamic small business headquartered in Odenton, adjacent to Ft. Meade, MD. Our IT engineers and security experts are among the top of their field and enjoy working at Legato for its attention to its employees, aggressive compensation, and benefits package and upward mobility possibilities.

Legato, LLC is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer and hire without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class. U.S. Citizenship is required for most positions

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