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Technical Writer (Remote)

Job Title
Technical Writer (Remote)
Job ID
27689142
Work From Home
Yes
Location
Nashville,  TN
Other Location
Description
Our History:
From our start in 2009, Conexess has established itself in 3 markets, employing nearly 200+ individuals nation-wide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record.

Who We Are:
Conexess is a full-service staffing firm offering contract, contract-to hire, and direct placements. We have a wide range of recruiting capabilities extending from help desk technicians to CIOs. We are also capable of offering project-based work.

Conexess Group is aiding a large healthcare client in their search for a Technical Writer in a remote capacity. This is a long-term opportunity with a competitive compensation package.

******We are unable to work C2C on this role******

Responsibilities:
  •  Writes, edits and formats task-level documentation to include but not limited to: Procedures, Job Aids, Participant and Facilitator Resources, Forms, and Client Pages.
  • Works with a variety of departments and related business owners/approvers to document process, procedures and related training content.
  • May lead several projects in support of business initiatives and operations training goals.
  • Collaborates with SMEs, business leaders and product owners to document and develop training to support operations.
  • Maintains overall documentation records including creation, revisions, reviews and archival.
  • Responsible for the research, authoring, publishing, and maintenance of procedures and curriculum using various authoring tools (KMS, Word, PPT, Flare, etc.).
  • Work closely with various departments and related groups, Business Owners and SMEs to document procedures and related content, including the translation of business needs into user instructions and training content.
Qualifications:
  • Bachelor’s degree in relevant discipline or equivalent work experience.
  • 2-5 years of relevant experience or master’s degree; 1-2 years of project management experience preferred.
  • Strong experience with PowerPoint, Word, Excel, MadCap Flare, Knowledge Management Systems required.
  • Comfortable working at a face pace and are able to meet deadlines.
  • Able to learn new technology and apply knowledge quickly.
  • Understand and adhere to company brand standards.
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