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Applications Engineer - Web Services (REST and SOAP) (100% Remote)

Job Title
Applications Engineer - Web Services (REST and SOAP) (100% Remote)
Job ID
Lenexa,  KS 66214-1603
Other Location
Sr. Applications Engineer

Technical Skills – Web Service experience (REST and SOAP)

United States (100% Remote)

$35 - $45/HR Dependent on experience - Contract

Our History:
From our start in 2009, Conexess has established itself in 3 markets, employing nearly 200+ individuals nation-wide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies, to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record

Who We Are:
Conexess is a full-service staffing firm offering contract, contract-to hire, and direct placements. We have a wide range of recruiting capabilities extending from help desk technicians to CIOs. We are also capable of offering project based work.


Description & Requirements

Our client delivers technology solutions that are digitally transforming and empowering community banks and credit unions to provide enhanced and streamlined user experiences to their customers and members. Our best-in-class products are just the start as we lay the groundwork for the future of digital banking and payments. We hope you’ll join us. We can’t do it without you.

The ideal candidate needs to be able to communicate effectively, efficiently, and professionally to determine the customer’s situation and arrive at a successful resolution. Having an understanding of general business processes (and banking processes) is a plus. The Support person should have superior troubleshooting and problem solving skills and be able to provide direction with a business analyst mentality.

We are seeking a candidate who will need to be professional and diligent in keeping their customers current with their case status – this communication will be via phone, emails and clear, descriptive jSource case notes. The team is looking for someone with a willingness to learn. Someone who wants to find the answers and figure it out.

This position will be filled to work Remotely within the U.S.

What you’ll be responsible for:
  • Provides highly visible customer support through the performance of on-site or remote installations, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
  • Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system.
  • Performs remote customer work including design, installations, repairs, testing, upgrades and/or maintenance on technical products.
  • Identifies customers’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers.
  • Instructs customers in the operation and maintenance of the system. Resolves customer problems and answers questions.
  • Conveys customer feedback to technical design and engineering staff.
  • May provide ongoing application, network and security support including servers, firewalls, routers, active directories, etc.
  • May perform other job duties as assigned.

What you’ll need to have:
  • Minimum 5 years of experience with Web Service Experience (REST and SOAP).
  • Ability to travel up to 5% to attend meetings, trainings, and/or professional conferences.

What would be nice for you to have:
  • Microsoft IIS
  • Microsoft SQL Server
  • Windows Server Operating Systems
  • Active Directory User Management
  • Windows Desktop Operating System
  • Microsoft Network Load Balancing
  • XML
  • C#
  • XSLT
  • ODBC
  • VB.NET

If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're eager to meet motivated people who align with our mission and can contribute to our company in a variety of ways.



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