Middleware Support Engineer (Remote)
- Job Title
- Middleware Support Engineer (Remote)
- Job ID
- 27665674
- Location
- Philadelphia , PA
- Other Location
- Description
-
Our History:
From our start in 2009, Conexess has established itself in 3 markets, employing nearly 200+ individuals nation-wide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record.
Who We Are:
Conexess is a full-service staffing firm offering contract, contract-to hire, and direct placements. We have a wide range of recruiting capabilities extending from help desk technicians to CIOs. We are also capable of offering project-based work.
Conexess Group is aiding a large healthcare client in their search for a Middleware Support Engineer in a remote capacity. This is a long-term opportunity with a competitive compensation package.
******We are unable to work C2C on this role******
Responsibilities:- Responsible for set up, execution, and troubleshooting of Trading Partner/client infrastructure components including accounts, scripts, settings, notifications, builds, etc.
- Manage and maintain the creation and testing of new and existing enterprise data transfers, including but not limited to use of standard EDI file formats, proprietary eligibility, and auto-registration file formats
- Understanding and ability to manage project work via SAFe Methodology
- Serve as the primary technical point of contact for the internal personnel, clients, and TPA/Vendors in all Data Movement matters
- Close interaction with Application areas, Change Management, OCC, Server Support, and Project teams
- Maintain and adhere to EDI and file transfer security compliance standards; including but not limited to: HIPAA, PII, PCI, etc.
- Troubleshooting of incidents/issues caused by performance, application, and/or infrastructure; as well as customer/client reported issues, service requests, and/or changes
- Provide timely completion and/or resolution to requests and technical support issues, providing Root Cause Analysis where applicable
- Provide 24X7 on-call support for all production environments, rotational pre-scheduled basis
- Identify and implement continual process improvement opportunities and automation development
- 2-5 Years’ Experience in data movement/file transfer process, preferably in the Healthcare Industry
- Experience in one or more of the following technologies:
- TCP/IP File Transfer Protocols: HTTPS, FTP, SSH/SFTP, AS2, AS3
- Connect: Direct, Connect: Direct Secure+ (Plus)
- Security and Encryption Protocols: AES, 3DES, PGP, SSL/TLS, etc.
- SQL and Oracle knowledge/proficiency (Plus)
- Experience in one or more of the following tools/software:
- IBM Sterling {B2B} File Gateway Application Suite
- Axway Managed File Transfer Application Suite
- MS Office; including MS Access and Visio
- Service Now Workflow Management system
- Jira AGILE Planning software
- SQL Developer (Plus)
- General understanding of one or more of the following operating systems:
- Windows
- Unix
- Linux (RedHat a plus)
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