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Senior Project Manager

Job Title
Senior Project Manager
Job ID
Nashville,  TN 37203-3784
Other Location


Manages the end-to-end project lifecycle for small to large projects/programs in one or more of the Global Technology Services (GTS) project portfolios.

The project/program manager leads and coordinates project/program team resources to ensure project/program milestones are met and the project/program is delivered on schedule and on budget with the highest standard of quality.

The project/program manager also manages project/program risk identification and resolution to keep projects/programs on track and able to deliver planned outcomes.

The project/program manager may have responsibility for managing day-to-day activities of other PMO team members as well as providing coaching and performance feedback.

· Manages overall planning, execution and delivery of projects/programs following GTS project delivery guidelines and standards to meet technology and business requirements on time and within budget.

· Drives program/project teams to meet project/program milestones according to planned schedule. · Tracks project/program progress and manages and escalates project/program issues and risks as appropriate; proactively identifies and manages the resolution of risks and issues that may negatively impact a project/program or project/program deliverables; seeks and implements innovative ways to remove project obstacles.

· Delivers timely project/program reports and performance dashboards. Conducts regular project reviews and communicates the status of projects/programs in both formal and informal settings.

· Manages and tracks project/program budget/variance.

· Develops and executes project/program resource management plans.

· Establishes and facilitates regular project/program team meetings.

· Creates, manages and maintains all required project/program documentation.

· Utilizes key project management tools.

· Documents, shares, and leverages project/program lessons learned.

· Builds relationships with stakeholders and project/program teams to effectively manage and deliver quality projects/programs.

· Proposes changes to project methodologies, frameworks, and promotes best practices for continuous process improvement.

· Builds, motivates and leads project/program teams; instills a mindset of collaboration and continuous process improvement.

· Promotes the effective teamwork and spirit of partnership.

· Provides regular and timely feedback to team members and their respective managers. | Qualifications:

· 5+ years of experience managing large, complex, cross-functional IT projects utilizing a structured project management methodology and formal tools/approaches.

· Proven expertise in project estimation, planning, tracking, scope control, risk and issues management as well as status reporting.

· Advanced knowledge of project metrics, including gathering, reporting, trend analysis, and presentation of metrics.

· Strong commitment to professional client service excellence.

· Excellent communication skills (written, verbal and presentation).

· Demonstrated ability to encourage, motivate and mentor team members. Other Qualifications · Bachelor's degree in Business/IT.

· PMP/Prince 2 certification preferred.

· Agile/Scrum master certification a plus.

Technical skills:

· Strong knowledge of Project Management methodologies.

· Good understanding of Software Development Life Cycle (SDLC).

· Advanced skills in MS Project, Word, Excel and PowerPoint.


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