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User Experience Researcher (Remote)

Job Title
User Experience Researcher (Remote)
Job ID
27661540
Location
Austin,  TX 78758
Other Location
Description
Our History:
From our start in 2009, Conexess has established itself in 3 markets, employing nearly 200+ individuals nation-wide. Operating in over 15 states, our client base ranges from Fortune 500/1000 companies to mid-small range companies. For the majority of the mid-small range companies, we are exclusively used due to our outstanding staffing track record.

Who We Are:
Conexess is a full-service staffing firm offering contract, contract-to hire, and direct placements. We have a wide range of recruiting capabilities extending from help desk technicians to CIOs. We are also capable of offering project-based work.

Conexess Group is aiding a large healthcare client in their search for a User Experience Researcher in a remote capacity. This is a long-term opportunity with a competitive compensation package.   

******We are unable to work C2C on this role******

Responsibilities:
  • The role will primarily be focused on working closely with a team of content, design, and product specialists, conducting research to inform continued development of our design system.
  • Apply experience, knowledge of social science, design, and ecommerce best practices to identify both tactical and programmatic research needs.
  • Define testable hypotheses that are relevant to the business and design approaches to address general user experience and UI questions.
  • Develop research plans and recruitment criteria with stakeholder input.
  • Collect research data using a broad range of methods (e.g. moderating interviews, usability, focus groups, contextual evaluations, diary studies; design and program surveys) directly, in collaboration with other research staff, or using vendors.
  • Present findings and implications (from a single study or a combination of multiple studies and/or data sources) to stakeholder audience.
  • Work closely with various stakeholders (e.g. product, design, development) to produce high quality, innovative designs that leverage research insights.
  • Be a customer advocate, helping to ensure teams have a clear picture of the end user experience.
  • Investigate and socialize new technology, processes, and/or research approaches.
Qualifications:
  • 5+ years UX research experience, ideally a mix of B2B and B2C. Experience with design system research preferred.
  • Experience using a variety usability method for both remote and in-person research, including card sorting, heuristic evaluation (formal and informal), cognitive walkthroughs, participatory design / co-creation workshops
  • Ability to manage a research project from end-to-end including eliciting stakeholder goals, study design, screener development and recruiting management, test moderation, data analysis and reporting
  • Ability to support multiple simultaneous projects and product teams

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