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Product Specialist

Job Title
Product Specialist
Job ID
Farmington Hills,  MI 48334
Other Location
Product Specialist
The Role
The Product Specialist will be responsible for managing products throughout their lifecycle and work closely with Dev/QA/Operations teams, Transformation Office, and Product Success Manager. Focus will be on technical development of products, identifying opportunities for organic growth, and maintaining awareness on competing products.

• Collaborate with internal cross-functional teams in identifying creative solutions to meet customer needs and address problem resolution
• Co-manage Release Management
• Serve as Subject Matter Expert for products and services and troubleshoot customer /
internal issues
• Compile analysis of competing solutions in the market
• Induce process improvements where operational efficiency can be gained
• Work closely with IT Transformation Office and IT Project Managers
• Participate in UI/UX design sessions to modernize interfaces

Experience, Skills, and Knowledge
• 3+ year of professional and educational experience as a business analyst developing business requirements, process flows, etc.
• Excellent teamwork skills, project management skills (including MS Project Plan experience), and ability to work independently
• In depth understanding of complex systems in the software development space and SDLC
• Ability work in a fast-paced environment
• Practical understanding and experience in Agile methodology
• Credit Reporting experience preferred (with major credit reporting agencies), but not required, including non-traditional / alternative data points
• Auto Finance Industry (Lender and / or Dealer) is a plus


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