Dispatcher/Call Taker Nashville, TN
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Nashville, TN 37210
Responsible for obtaining all necessary information in regards to patient transports.
Entering correct information to ensure prompt response from a field unit to a residence or facility by the dispatcher.
Relaying any pertinent “special information” (specific equipment needed, specific licensing required, etc.) obtained in order to assure a smooth operation of the Communications Center.
Relaying any insurance questions to the QI/Insurance representative.
Establishes a working relationship with co-workers and members of the Management team for better two-way communications.
Assists with education of medical facilities and staff in regards to First Call Ambulance Service capabilities and needs.
Dispersing proper information to ensure prompt response from a field unit to a residence or facility.
Assuring that all field staff paperwork is received at the end of their shift
Establishes a working relationship with co-workers and members of the Management team for better two-way communications
Maintains the First Call Ambulance core values and stays focused on our mission in the community.
Perform other functions as necessary and / or required by the First Call Ambulance Service Management team
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