Facilities ManagerSupervises: Senior Property Manager, Property Manager, Facilities Clerk, Maintenance Technician and/or part time staff
Summary: Under limited supervision, the Facilities Manager provides for on-site direction of the implementation of operations, security and maintenance of assigned Council-owned camp properties and service centers within the framework of Council policies, standards, goals, objectives and budget. The Facilities Manager — Central is responsible for the GSC campus and the other owned and leased service centers: Imperial Valley (1), Beaumont (2), Bay Area (2), Stafford (2), Baytown (2), and Westside (2), scout houses and Camwood. (NOTE: (1) — Owned service centers, (2) — Leased service centers)
Essential Duties and Responsibilities include the following and other duties as assigned.
- Provide direct daily leadership to the maintenance, development, stewardship, safety and security programs for the Council's portfolio of properties and facilities.
- Supervise and manage the property management staff, as assigned, by providing direction, training and establishing performance expectations. Promote teamwork and a commitment to excellence in providing consistent and high quality customer service.
- Develop systems and processes in managing the Council's natural and other resources (i.e. forest management, wildlife/fisheries management, recycling, sustainability programs, etc,).
- Contribute to the development of both capital and operating budgets and facility operational and maintenance plans and monitor expenditures.
- Supervise facility maintenance and development plans for all assigned properties to ensure that facilities, ground, furnishings, fixtures and equipment meet health, safety, regulatory, ACA (as appropriate) and council standards and track maintenance or set-up requests to completion.
- Oversee local construction and other projects, securing bids and negotiating with contractors or vendors as needed within assigned parameters. Inspectwork in progress to ensure that workmanship conforms to specifications and adheres to construction schedules.
- Maintain accurate property inventory records of Council assets.
- Maintain current maps and drawings for assigned properties and facilities, required signage, maintenance records, licensing, and space planning records.
- Develop and implement appropriate written maintenance standards and procedures.
- Develop and maintain accurate maintenance and usage records.
- Develop and maintain appropriate activity reports for management review.
- Develop and maintain positive relationships with volunteers, staff, neighbors, community groups, government agencies, and the business community to facilitate smooth property operations and support program activities effectively.
- Partner with appropriate volunteer committees such as reserve rangers, scout house managers and campus hosts. Partner with other Council-departments' volunteers and staff to provide strong, unified customer service to all members and guests at all Council properties.
- Establish and monitor safety and security procedures for maintaining a safe work and program environment as well as emergency response protocols including periodic drills, inspections, code compliance, and safety education and awareness training for Council staff or volunteers as appropriate. Provide first line emergency response to support property management staff,
- Support fundraising initiatives for properties through site visits, recognitions and compliance with funding requirements, and assist in development of plans for volunteer engagement in property related activities.
- Utilize appropriate software applications proficiently and develop and maintain efficient record maintenance and work flows.
Manage operations and procedures for information management and protection, filing systems, requisitions of supplies, and other clerical services for all facilities.
Maintain office supply inventory, and office and building equipment (including phone lines and security systems).
Oversee mail, shipping and receiving, postal accounts, room scheduling, managing outside office support services (printing, janitorial, security, telephony, vending etc.) Oversee records retention for all facilities.
Oversee office supply key and provide to staff as needed.
- Embrace and promote pluralism as an integral part of every activity and plan of Girl Scouts of San Jacinto Council.
- Create a culture of Customer Service Excellence by treating each interaction as an opportunity to provide courteous, timely and quality service, and by exhibiting professional behavior becoming of the Girl Scout brand, Promise and Law.
- Maintain Girl Scout uniform and GSUSA membership.
- Work collaboratively on council initiatives.
- Support a culture of philanthropy and consider a personal gift to GSSJC and United Way.
Participate in conferences and staff meetings.
- Competency: To perform the job successfully, an individual should demonstrate the following competencies:
Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
- Language Ability: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Math Ability: Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills: Requires working knowledge of Microsoft Office (Word, Excel and Outlook) and as well as printing and retrieving reports. Experience using Lodgepole and related Council systems, navigating Intranet and Internet is also required.
License/Certification: Valid Texas driver's license and proof of insurance. Must be First Aid/AED/CPR certified and maintain a First Aid/AED/CPR Instructor certification.