- Job Title
- Housing Navigator
- Chicago, IL 60606
- Other Location
The AIDS Foundation of Chicago (AFC) mobilizes communities to create equity and justice for people living with and vulnerable to HIV or chronic conditions. We envision a world in which people living with HIV or chronic conditions will thrive, and there will be no new HIV cases. Our work focuses on advancing health equity, preventing new cases of HIV, serving as a collaboration and knowledge center, being a bold voice for change and strengthening our organizational excellence.
We are seeking an individual to serve as our Housing Navigator. This position will assist community clients/families living with HIV/AIDS to obtain/maintain housing stability. The Housing Navigator will conduct assessments of clients’ housing needs and will provide crisis prevention and intervention services to unstably housed and homeless clients and families. The Housing Navigator will provide housing information and linkages to services in order to prevent disruption in care. The individual in this role will interact with clients and work cooperatively as part of a multidisciplinary team. The Housing Navigator will work to form strong relationships with community landlords to increase resources to assist low-income clients and families to improve their access to HIV/AIDS treatment and other related supportive services. They will work with a harm reduction and client-centered approach.
Principal functions and responsibilities of this position include the following:
- Assess housing needs of community clients/families living with HIV/AIDS;
- Provide crisis prevention and intervention services to unstably housed and homeless community clients and families;
- Add appropriately assessed clients to the AFC HOPWA subsidy waitlist for permanent placement;
- Link community clients to other non-AFC mainstream housing resources;
- Link community clients to support services in order to prevent disruption in care;
- Meet with all client walk-ins needing immediate housing services;
- Advocate for clients with landlords and providers as needed;
- Develop strong relationships with private, for profit, and not-for-profit landlords in order to facilitate client placement;
- Assist with initial client placement in any AFC HOPWA subsidized program;
- Provide tenancy support such as tenant education and income maintenance options;
- Serve as a housing resource for HIV case managers throughout the Chicago Eligible Metropolitan Area (EMA);
- Document all client and client-related services in client level databases;
- Assist with the coordination of the Housing Navigation Program.
Tracking, Reporting, and Billing
- Monitor caseload size to maximize capacity within the system;
- Document referrals electronically and track agency responsiveness to referrals;
- Participate in administrative/programmatic review of subcontracted sites at least annually.
- Attend and actively participate in required departmental, committee, and staff meetings;
- Assist with agency-wide activities as directed, including Annual Meeting, AIDS Run & Walk, and others;
- Maintain and update job knowledge by participating in training and educational opportunities, reading professional publications, and participating in professional organizations;
- Protect organization's value and manage risk by keeping information confidential;
- Perform other duties as assigned.
Associate’s degree in Social Services or related field and 2 or more years of Human Services experience
OR 3 or more years of HIV-specific service experience
PLUS 1 or more years of experience using basic Microsoft Office functionality (for example, Excel, Word, Outlook, PowerPoint)
Bachelor’s degree in Social Services or related field and 1 or more years of Human Services experience
1 or more years experience using a client-level database
1 or more years of HIV-specific service experience
Knowledge, Skills, and Abilities
Exceptionally strong written and verbal communication skills.
Strong attention to detail and the ability to manage multiple projects, establish workload priorities, and meet deadlines.
Solid interpersonal skills along with the ability and willingness to respect and value the differences and perceptions of different groups/individuals.
Knowledge of the causes of homelessness, who it affects, and the factors (e.g., racial inequities, Socio Economic Status) that can contribute to an individual being homeless.
The ability to assess client needs, create plans (i.e., care plans, service plans, treatment plans), facilitate referrals, and follow-up in order to address barriers and ensure service is continuous and comprehensive.
Please reference position PROGRAM HN 201
Decisions and criteria governing the employment relationship with all employees at AIDS Foundation of Chicago are made in a non-discriminatory manner, without regard to race, ethnicity, creed, religion, color, sex, sexual orientation, gender identity or expression, age, national origin, citizenship status, military service and/or marital status, order of protection status, handicap, disability (including HIV/AIDS status), or any other factor determined to be unlawful by federal, state, or local statutes.