Quality Manager

Job Title
Quality Manager
Grand Rapids,  MI 49504
Other Location



Do you have a solid understanding of quality standards within the automotive industry? Are you driven by providing a best-in-class customer experience? Our mid-sized manufacturing company is seeking a knowledgeable Quality Manager to join our team. We need someone who will ensure our products are consistently delivered up to set standards. In this position, you will oversee our quality team and work with production staff as well as perform daily quality tasks.

What you’ll be doing everyday…

  • Develop and maintain systems and procedures within the quality control department
  • Ensure all products consistently meet and pass quality standards
  • Analyze current quality assessment techniques for inconsistencies and redundancy
  • Participate in production planning meetings to understand and provide assistance or information
  • Respond to customer concerns and apply problem-solving techniques to find solutions and prevent recurrence of concerns
  • Oversee maintenance of customer quality concerns database and supplier performance database
  • Visit shop floor regularly to understand the capabilities and limitations of production facility
  • Supervise quality team members, providing direction and assigning work
  • Participate in audit procedures to assess level of adherence to procedures and institute corrective action where necessary

What you’ll need to succeed…

  • Associate’s degree in Quality Sciences, Engineering or related field
  • 3 – 5 years experience in quality engineering position
  • Strong organizational skills and the ability to manage several projects
  • ASQ certifications a plus
  • NCRC Gold level preferred
  • Proficiency using Microsoft Suite (Excel, Access)
  • Excellent verbal and written communicator

What we offer…

  • We are a family-owned business and we treat all employees like one of our own
  • A laid-back environment that produces quality work. We work hard, but have a good time doing it
  • Competitive salary and an outstanding benefits package

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