Sales Operations Specialist Holland,  MI
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Sales Operations Specialist

Job Title
Sales Operations Specialist
Holland,  MI
Other Location

Over the past 15 years, Worksighted has grown to be one of West Michigan’s leading Information Technology consulting firms. We deliver comprehensive IT solutions that frequently involve multiple technical disciplines operating simultaneously and often touching the entire client organization.

Our organization is growing and we are currently looking for a Sales Operations Specialist to join our team. The goal of the Sales Operation Specialist is to be the "process person" within the sales team, while focusing on all operationally needs of the team. This involves contract management, pricing, playbook, training, sales software tools and more.

How You Will Spend Your Day:

  • Manage contracts/agreements.
  • Assist with pricing.
  • Sales playbook management.
  • Training, certification management, and partner relations.
  • Work closely with Marketing for sales events.
  • CSAT data management/working with client experience.
  • Work within the sales EOS integrator and focusing on team accountability.
  • Focus on partner performance management (PP+, etc), partner program management, product releases, and vendor contact information.
  • Sales activity/performance trend analysis, Sales intelligence, and modeling.

What You’ll Need To Succeed:

  • Associates degree required, Bachelor’s degree preferred.
  • At least 2 years’ experience in Data Analytics.
  • 3 years’ experience working in Operations (Sales preferred).
  • 2 years’ experience working with a sales team would be a plus.
  • Strong technical skills (Office suite, spreadsheets, ERP, cloud platforms, remote working, reporting [SQL]).
  • Strong analytical and problem-solving skills.
  • Customer service oriented both internally and externally.

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