Client Services Coordinator
Are you energized by the opportunity to utilize your diverse administrative and communication skills? Are you passionate about customer service and providing support for clients and internal staff? The Cultural Intelligence Center, an innovative, research-based consulting and training company is seeking a Client Services Coordinator at our Grand Rapids, Michigan location to provide informative, helpful customer service for all customers, and to provide administrative and day-to-day support to the company’s corporate segment and certification programs.
The Cultural Intelligence Center (CQC) is a small (but growing!) company that is changing the way individuals and organizations are approaching diversity and global engagement. Our assessments, training programs, and consulting services are valued by clients from Harvard University, Goldman Sachs, and the Department of Defense, to many small and medium sized businesses. Based in Michigan, our international team of employees includes trainers, consultants, and researchers providing state of the art services that make a real difference in people’s lives.
We are a bright, innovative, dedicated, and collegial team. We are seeking someone who believes in the value of diversity, who is committed to exceeding customer expectations, who can proactively provide superior client services, provide administrative support for our corporate markets and certification programs, and who gets excited about being part of a growing business.
How you will spend your day:
Certification Sales and Follow-Up
What we will need from you…
What we provide you:
Our business is expanding and we know our employees are the foundation of our success. We invest in our employees by offering a healthy work/life balance, collaborative work environment, competitive compensation, and development opportunities. Simply put, we are a great group of people with which to work!
Keywords: Customer service representative, Customer service specialist
Together we are committed to the greater good. We truly believe our work can make the world a better place.
Equal Opportunity Employer