|Job Title||Systems/Network Engineer|
|Location||St. Louis, MO|
|Description||Join our team! We handle computer and network support, basically serving as an outsourced IT department for our clients, who are small and midsize businesses in the St. Louis area. We’re a friendly, fast-growing company with a collaborative, team-focused culture, and we take great pride in contributing to our clients’ success.
Systems / Network Engineer
As a Systems Engineer, you will have the ability and experience to handle design and implement firewall security, Local / Wide Area Networks, and Storage Solutions. We will rely on you to exhibit a high level of technical knowledge and ability to apply that to customer’s technical issues and problems, as well as possess the basic business acumen to understand the client’s business and align IT with their business goals. You will assist other technical staff members in resolving issues or developing technical solutions for company’s customers and effectively research and design technical solutions for customer opportunities. You will also design, install and support IT solutions for clients, maintain client uptime and improve their computing experiences through effective monitoring, maintenance and problem identification and resolution activities. You will be expected to maintain our positive reputation with existing clients through exceptional service delivery.
As a critical member of our team, you will provide onsite and remote desktop support to our clients who have critical response time requirements for their business technology systems. You will multi-task to support a variety of network and end-user environments, and you will interact with executives, business owners, managers and end users. You must demonstrate superior communication skills to respond to diverse clients with urgent needs while recognizing they are looking for solutions, not technical explanations. You will also perform service and preventative maintenance activities on products, and assist in installations and deliveries. Contributing to internal process improvement initiatives will be a result of this direct client contact.
It is impossible to list all of the skills and qualifications that an individual will need to efficiently perform in this position, but we have listed general skills and qualifications that individuals should have or should be striving to achieve in order to be qualified for this position:
We offer a full suite of benefits including paid time off and holidays, medical, dental, vision, and more, as well as competitive compensation and training opportunities. We have developed a culture of collaboration, where we make the most of each individual's strengths and allow staff to grow their skills within the company.
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