|Job Title||IT Specialist|
|Location||SAN DIEGO, CA 92110-5201|
Since 1998 the Dotworkz / HD Relay companies have been known for producing "professional grade" outdoor extreme climate camera protection solutions, "software ready" NVR machines of all sizes and even hosted services. Our products give integrators, dealers, distributors, IT consultants and camera manufactures a product line that is engineered to withstand and outlast the elements in all environments.
For over 13 years Dotworkz has been designing outdoor products to work with the industry's leading brands of cameras, software, wireless and fiber links. HD Relay is a unique, fast growing, division of the Dotworkz companies, specializing in high data transfer live streaming broadcast.
HD Relay is the pioneer in live IP video solutions for managing, hosting and maintaining reliable unrivaled live HD web camera experiences.
With our elite customer base consisting of broadcasters, construction firms, retail stores, ski resorts, amusement parks, local and federal government, and web attraction locations worldwide, we have developed a state of the art video relay system your project and viewers require
This is an excellent opportunity to join a growing industry leader in the outdoor IP camera industry!
Job Title: IT Specialist
Summary: The IT Specialist will perform and create processes for supporting remote networks and imaging devices. Strong customer service related communication skills and TCP/IP background a must. To succeed in this position he/she must be proficient in network traffic & bandwidth utilization, IP Cameras setup and network routing configuration. This position is responsible for new client set up, monthly usage reports and customer support. You will be investigating and resolving customer inquiries, along with working with the sales team to provide the customer with the highest level of support and training.