- Job Title
- Shuttle Driver- Park N Fly*
- Job ID
- Begin Date
- Minneapolis, MN
- Other Location
Are you enthusiastic about delighting customers and helping others? Do you enjoy meeting new people and creating an initial experience that leads to more frequent interactions? If you share our passion for excellent customer service, then Park ‘N Fly is the place for you.
Park ‘N Fly is proud to offer:
- Schedules that fit into your lifestyle; we accept both full time and part time employees
- A fleet that is the best in the industry with a focus on safety
- Rewards and recognition programs that recognize you in big and small ways
- A complete benefits package with medical, dental, vision, life insurance, and disability for all full-time employees
- 401k with employer match for all employees after 6 months of employment
We are currently looking for a Shuttle Driver to join our team.
Drives shuttle bus to and from airport and assures safe, convenient, courteous, expeditious transportation for all customers; Assist with customer luggage and interacts with customers to answer any questions/complaints.
Essential Duties and Responsibilities:
• Responsible to maintain effective communication with management, dispatchers and other employees to ensure high operational performance.
• Use two-way radio to interact with customers and employees while driving shuttle bus.
• Rise from the shuttle seat, greet every customer and offer to lift and carry baggage onto the shuttle for storage while transporting customers to and from the airport.
• Carry luggage from the shuttle to the curb at the airport and from the shuttle to the customer vehicle on the parking lot.
• Provide every self-park customer with a space reminder & educate all customers where to catch the shuttle upon their return to the airport.
• Report accidents, problems, and other required shuttle bus information (both mechanical and cosmetic) to management.
• Maintain a clean and orderly working environment including the shuttle bus.
• Keep the shuttle bus secure and follow all safety procedures
• Be alert and observant of any activity on the lot, both authorized and unauthorized, and take appropriate actions.
• Drive and secure customer vehicles as needed during valet parking situations.
• Assist customers in need of a jump start.
• Be flexible with work shifts/hours, including overtime, to service late flights, peak volume periods, vacated shifts, and other emergency situations.
• Follow all Company work rules and procedures as set forth in the Operations Manual and through management’s instruction.
• Listens to customer complaints and escalates Lot Manager when necessary.
• Adheres to all safety codes and OSHA standards.
• Provide, maintain and ensure complete customer service for the off-airport parking facility, including the guaranteed three to five minute pick-up service.
Foundation Knowledge, Skills, and/or Abilities Required:
• Able to interact effectively and positively with team members to accomplish goals.
• Possesses excellent customer service skills.
• Able to provide courteous and timely service to customers.
• Displays a high energy level & positive attitude.
• Able to communicate clearly with customers and employees.
• Able to maintain order and cleanliness of shuttle bus.
• Knowledge of proper lifting techniques.
• Professional overall image and appearance.
• Clean driving record (no moving violations) for past three (3) years.
• Regularly required to drive a shuttle.
• Prolonged sitting (up to five (5) hours uninterrupted).
- Required Skills
- Shuttle Driver
Option 1: Create a New Profile
More than just parking™
Park 'N Shine Car Wash and Detailing
Keep your car clean without having to make that extra stop. We’ll wash it (and detail) just before you return.
Fluffy or Fido can play in the bone-shaped pool, and stay in the four-star Pet Paradise Resort, convenient to the airport.
Drop your car off at our lot entrance, jump in the shuttle, and you’re on your way. You’re the first to return as well.
Our kind and courteous drivers will lift your bag in and out of the shuttle for you.
Our Frequent Parker Club is simple to join and affords members even easier lot entry and exit as well as member perks throughout the year.
For those who are constantly on the run, let us take care of the cleaning for you. We will send your clothes to a cleaner and have them waiting for you upon your return.
A Better Way To Park At The Airport
When it comes to parking at the airport, proximity doesn't equal convenience. Travelers often have to hunt for parking, haul their luggage for miles through a dark parking lot and pay high fees for the "convenience."
At Park 'N Fly, we offer More than just parking™ with our great service and convenience. We pick you up at your car in 5 minutes or less and drop you off right at your terminal.
It's a lot more for a lot less, with no walking and no hassle. In addition, many of our lots offer special services like car washes, oil changes, pet boarding and much more.