Job Description
Job Title Trade Floor Support
Requirement ID 710445
Begin Date 5/9/13
Duration 6+ months
Location New York,  NY 10038
Other Location
Description The purpose of this role is to provide Technical Support of the Fixed Income application. Primary responsibilty to support the FI Electronic Trading and Pricing platforms and associated other Vendor applications. The support function provides 24X6 support across all time zones.

Primary Responsibilities:
  • Technical support of the Fixed Income applications. Primary responsibility to support the Fixed Income electronic Trading, Pricing, and STP platforms and other in-house/vendor applications
  • Maintain a stable environment to ensure maximum uptime for users by implementing necessary monitoring for the applications.
  • Liase with the internal development team and the vendors to understand and resolve support issues.
  • Provide training to other team members in NY and offshore support location. 
  • Configure and release of new software rollouts and updates. 
  • Logging of support issues and system problems and update all stakeholders on open issues. 
  • Close out issues and response to end users requests in a timely fashion. 
  • Understand and follow excalation procedures within the production services environment.


-Prior in-depth experience in developing/supporting large-scale, trading, enterprise wide, global systems, with a 5-8 years of IT experience
-Unix shell scripting, SQL/Oracle, MQ/Solace/RV
-Some experience on any programming language (Java/C++)
-Basic Understanding of Fixed Income Business
-Experience on electronic trading ION platform, TOMS and ECN, connectivity is a huge plus
Required Skills -Prior in-depth experience in developing/supporting large-scale, trading, enterprise wide, global systems, with a 5-8 years of IT experience
-Unix shell scripting, SQL/Oracle, MQ/Solace/RV
-Some experience on any programming language (Java/C++)
-Basic Understanding of Fixed Income Business
-Experience on electronic trading ION platform, TOMS and ECN, connectivity is a huge plus
 
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