Job Description
Job Title Receptionist, IT
Job ID 672812
Begin Date 2/12/13
Duration 6 Months (+)
Location Chicago,  IL
Other Location
Description Our Client is seeking a Receptionist for their IT Department in their Downtown Chicago office.

Job Summary
Responsible for greeting of customers, telephone reception, managing the scheduling of flex office space and general clerical assignments, as necessary. Provides general information to callers and visitors for the downtown location, manages facilities scheduling and may coordinate with security related matters upon entrance into the building. Interfaces with building management: communicates requests, policies, and procedures to the appropriate Walgreens corporate personnel.

Job Responsibilities (listed in order of importance and/or time spent)
Demonstrates skills in office space scheduling packages, such as Outlook and manages space utilization, reservations for space.
Develops and creates reports providing information on how the space is being used (e.g., utilization, reserve not used space). Creates occasional surveys to user base to better understand how space.
Screens telephone calls and redirects to individuals who can quickly and efficiently respond. May give appointment callers directions to the office when needed.
Greets visitors and ensures they are directed to their appointment in a quick and efficient manner.
Maintains office calendar and issues reminders and monitors appointments/space use to assure the office operates efficiently.
Works with building management on any special events (e.g., fire drills), communications, policy changes, and ensures the appropriate Walgreens corporate personnel are informed of activities.
Screens correspondence and prioritizes the mail.
May ensure office supplies are replenished when needed.


Basic Qualifications & Interests (BQIs)
High School Diploma / GED and at least 2 years of experience working as a receptionist in an office environment.

Experience answering phones and directing caller to appropriate parties
Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets).
Basic skill level in Microsoft PowerPoint (for example: inserting, rearranging, hiding and deleting slides, navigating between slides, increasing list level, adding, centering and editing text, changing views, inserting a table or a note, moving objects, printing outline view and/or running a slide show).
Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).
Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).
Basic email skills, internet explorer (sending, receiving, and organizing communications).
Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors.

Preferred Qualifications
Experience in performing & implementing accurate data in database
Experience in managing office scheduling tool or database to ensure space availability for conference rooms, office space, & other collaborate meeting spaces.
Experience with inter-company communications.

Required Skills Basic Qualifications

High School Diploma / GED and at least 2 years of experience working as a receptionist in an office environment.

Experience answering phones and directing caller to appropriate parties
Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets).
Basic skill level in Microsoft PowerPoint (for example: inserting, rearranging, hiding and deleting slides, navigating between slides, increasing list level, adding, centering and editing text, changing views, inserting a table or a note, moving objects, printing outline view and/or running a slide show).
Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).
Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information on-line).
Basic email skills, internet explorer (sending, receiving, and organizing communications).
Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors.

Preferred Qualifications

Experience in performing & implementing accurate data in database
Experience in managing office scheduling tool or database to ensure space availability for conference rooms, office space, & other collaborate meeting spaces.
Experience with inter-company communications.
 
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