Job Description
Job Title Premier Field Engineer- SCOM
Job ID 663460
Location Chicago,  IL 60606
Other Location
The Premier Field Engineer (“PFE”) position is a new role within JDA TECHNICAL SERVICES GROUP(“JDA”) to support one or more of JDA’s critical client relationships. JDA’s client portfolio consists of Fortune 40 & Fortune 500 companies, many of whom are leaders in the software & technical services industries. It is a full-time position with JDA & includes a competitive annual salary, health benefits, performance bonus, long-term incentives & employment stability.

JDA Technical Services Group- Multiple U.S. Locations: Dallas, Houston, Chicago, Detroit, St. Louis, Minneapolis, Austin etc. (Greater Nashville Area) 

The PFE scope of work is extensive & all candidates must have a broad range of Microsoft functional & technical capabilities & specifically, proficiency with the following technologies:

The primary work to be performed by these PFE's include (typically under 1 weeks duration per client):
•Standard Product Work Shops- Training
•In-Depth Product Reviews -White Board (Chalk Talk) Sessions
•Health Checks / Assessments
•Post Operational Review ofproduct implementations
•Product Upgrade Assessments
•Performance Reviews

Candidates must be able to work independently. Characteristics of importance include but are not limited to customer service, problem solving, communication skills, & the ability to read/interpret the needs/wants of customer executives and leaders. Domestic travel is extensive and varies. Advanced Microsoft certifications are preferred.
Salary & benefits are competitive & commensurate with the candidates experience & demonstrated skills. This is an exciting new opportunity for someone who not only has a strong business acumen & exceptional technical skills but who is also interested in building a sustaining customer support model & sharing in its success.

Desired Skills & Experience- EXPERTISE IN MS Dynamics AX

More specific technical skills include:

Platforms -- At least 4 years experience with several MSFT Enterprise products. This candidate should possess a strong knowledge of Windows operating systems from Windows 2000 through Windows 2008. The position requires proficiency in Exchange (expert level preferred) as well as generalist knowledge in all aspects of the Windows operating system such as, Active Directory, Performance, MDT, Security (Cert, IPSec, PKI), Clustering, Networking & DNS as well as deep knowledge in the following areas: Performance, TS, Security (Cert, IPSec, PKI) and File/Print. Hyper-V & Failover Clustering tech details …


SharePoint -- Windows SharePoint Services 3.0/2.0, SharePoint Portal Server 2003, Microsoft Office SharePoint Server 2007, Content Management Server, Project Server 2007, IIS, SQL Server, development with .NET languages, XML & Scripting technologies & data access technologies. Practical user mode debugging is a preferred skill, but not required.

Specific services & skill attributes:
•Breadth of Microsoft product skills
•Deep Skills (Exchange, AD, Hyper-V & Clustering, SharePoint)
•Confident & comfortable working independently
•Knows when to reach out to a team for support
•Short-term projects & assessments leaving behind a focused, actionable report for the client.
•Training & Chalk Talking
•Comfortable receiving customer satisfaction feedback immediately
•Critical Thinking
•Strong Business Acumen /Business Focused Technology Application

Company Description

JDA Technology Service Group (“TSG”) specializes in advising Fortune 1000 & Fortune 500 businesses on a broad range of projects including staffing, recruiting, project implementation & special assignment needs. We have a successful track record of addressing pressing needs of substantial organizations & through thought leadership & hard work, providing timely cost effective solutions. Our team is dedicated to partnering with clients & to working tirelessly on their behalf. This entrepreneurial spirit is the foundation of our firm & enables us to achieve the objectives of our clients.
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