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Job Description
Job Title Collections Agent
Job ID 657575
Location Houston,  TX 77084
Other Location
Description Here at Universal Fidelity LP, we believe that every person has worth as an individual.  We believe every person should be treated with dignity and respect. We make it our responsibility to help consumers find ways to pay their debts. We are committed to honoring this pledge. We are seeking a professional, ethical third party Collections Agent who understands the importance of this pledge and lives by it daily.
Collections Agent
As the Collections Agent, you will be responsible for maintaining a high culture of customer service, while interacting with clients and debtors. Your everyday essential duties and responsibilities will include, but are not limited to, the following:
  • Inbound phone specialist
  • Resolve debtor disputes
  • Meet minimum production requirements
  • Negotiate proper payment arrangements
  • Resolve incoming payment calls
  • Financial Services
  • Healthcare
  • Small Balance
  • Commercial
  • We offer unprecedented benefits to our employees. In addition to a fantastic salary, we offer:
    Great bonus/commission potential!!!
  • Medical, Dental, Life and Vision Insurance
  • Holiday, vacation and sick pay
  • Internal, external seminars and education courses
  • Referral incentives
  • Employee appreciation activities
  • Credit Union access
We work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.