Job Description
Job Title Systems Analyst II (Salesforce.com)
Requirement ID 653638
Begin Date 10/16/12
Duration 12 months
Location Jacksonville,  FL 32246
Other Location
Description JOB DESCRIPTION
  • Consult with business stakeholders, understand business problem/need, identify and evaluate alternate IT solutions (manual and automated), identify impacted systems and processes
  • Plan/conduct JAD/JAR sessions with business stakeholders, project team, and multiple IT teams to gather business requirements and/or technical systems requirements.
  • Decompose high level business requirements into detailed business rules, detailed technical systems requirements, User Interface flows, system interfaces
  • Create detailed Business Requirements Specifications, detailed Systems Requirements Specifications, using alternate views such as process/work flows, diagrams, models, use cases, data mappings/crosswalks for our web based consumer shopping and enrollment application and Salesforce.com hosted marketing/sales/service application for various health, life, dental,  and supplemental insurance products
  • Prepare detailed data mappings/crosswalks for system integrations
  • For agile scrum projects, perform scrum master role as well as prepare user stories, story points, scrum reports
  • Create test scenarios to verify documented systems requirements
  • Execute test scenarios/scripts and verify documented systems requirements
  • Provide analyst support to development and test teams through all phases of SDLC including production issues
  • Work on multiple tasks and projects simultaneously
  • Perform other duties as assigned
JOB REQUIREMENTS
  • Strong analytical/problem solving skills.
  • Strong verbal/written communication skills, listening skills, presentation/negotiation skills  (business and technical), group interaction skills
  • Full System Development Life Cycle experience of medium to large size projects.
  • Extensive experience of conducting JAD/JAR sessions and documenting detailed technical systems requirements for waterfall and agile scrum projects
  • Strong experience documenting systems requirements for applications based on SalesForce sales/marketing platform
  • Experience documenting data interfaces between Salesforce objects and external applications
  • Well versed with technical concepts/terminologies of SalesForce sales/marketing platform
  • Experience documenting systems requirements for web based applications. Experience with consumer shopping applications will be plus.
  • Experience documenting data interfaces between different systems
  • Experience creating test scenarios and using them to verify systems requirements
  • Understanding of relational databases and expert ability to develop and execute SQL queries for data extraction/inspection
  • Experience as scrum master for agile projects will be a plus
  • Familiarity with concepts/terminologies of web based consumer shopping experience
  • Familiarity with concepts/terminologies of health insurance products
  • Familiarity with health care exchange concepts/terminologies will be a plus
  • Proficiency with presentation and office productivity tools – MS Word/PowerPoint/Excel/Project/Visio
  • Experience with key analysis/testing tools – Rational ReqPro, HP Quality Center
  • Expert knowledge of application development methodologies – waterfall, agile scrum, SDLC
  • Detail oriented and ability to work on multiple tasks and projects simultaneously
  • Proven self-starter with the ability to work well both independently and as part of a team.
  • Team player with can-do attitude
SKILLS
Skill Required Experience Level Last Used Years Used
Requirements Analysis Yes Strong 0-1 years ago 2-5 years
Systems Analyst Yes Strong 0-1 years ago 2-5 years
Use Case Analysis, Definition Yes Strong 0-1 years ago 2-5 years
Business Process Modeling Yes Strong 0-1 years ago 2-5 years
User Interface Design Yes Strong 0-1 years ago 2-5 years
Data Analysis Yes Strong 0-1 years ago 2-5 years
Systems Integration Yes Strong 0-1 years ago 2-5 years
RequisitePro Yes Strong 0-1 years ago 2-5 years
HP Quality Center Yes Moderate 0-1 years ago 2-5 years
XML Yes Moderate 0-1 years ago 0-2 years
HTML Yes Minimal 0-1 years ago 0-2 years
JavaScript Yes Moderate 0-1 years ago 0-2 years
Healthcare Information Systems No Moderate 0-1 years ago 0-2 years
System Development Life Cycle Yes Moderate 0-1 years ago 0-2 years
SQL Yes Moderate 0-1 years ago 2-5 years
 
ADDITIONAL SKILLS
  • Experience with Salesforce.com administration and configuration will be plus
  • Experience with performing project management tasks will be a plus
Required Skills Requirements Analysis
Systems Analyst
Use Case Analysis, Definition
Business Process Modeling
User Interface Design
Data Analysis
Systems Integration
RequisitePro
HP Quality Center
XML
HTML
JavaScript
Healthcare Information Systems
System Development Life Cycle
SQL
 
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