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Salesforce Software Engineer

Job Title
Salesforce Software Engineer
Job ID
956716
Location
Farmington Hills,  MI
Other Location
Description
PURPOSE OF POSITION
The Salesforce Analyst will be responsible for developing Salesforce reports and dashboards, and assist in its overall support and improvement. This role will further be responsible for data preparation, validation, and imports into Salesforce, and integrations with other systems. MS Access database creation and maintenance experience is required.  Reports and analysis will also be required to be exported into Excel spreadsheets and graphs. This person must have strong analytical and technical skills, understand query logic, and be effective at organizing, interpreting, and reporting data to management-level staff.  
 
ESSENTIAL FUNCTIONS
  1. Develop Salesforce reports and dashboards, and assist in its overall support and improvement.
  2. Perform data cleansing, validation, imports, exports and other related routines, and work to automate wherever possible.
  3. Create and maintain ad-hoc, daily, monthly, and annual reports.
  4. Interpret and communicate results from a business perspective.
  5. Identify better business practices and processes, and implement where possible.
  6. Participate in identifying and resolving issues with data, analysis, charts, and graphs.
  7. Work with internal IT and database teams as needed, and assist in translating business needs into technical requirements.
  8. Maintain safety, security, and privacy standards throughout all areas of responsibility.
 
ESSENTIAL REQUIREMENTS FOR THE POSITION:
  1. Strong analytical and technical skills.
  2. Must be experienced in Salesforce, Access, and Excel, and be well versed in database structures. 
  3. Outstanding customer service skills and excellent communication skills.
  4. Ability to think critically and synthesize complex information.
  5. Proactive, detail-oriented professional.
  6. Ability to establish priorities, work in independent and team situations, and proceed with objectives as needed.
     
NON-ESSENTIAL REQUIREMENTS
  1. Experience with Salesforce customization - SQL and/or Cognos desired.
  2. Prior experience in Automotive Retail Finance or other related Consumer Finance experience is a plus.

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