Supply Chain Delivery Manager
- Job Title
- Supply Chain Delivery Manager
- Job ID
- 905111
- Location
- Ann Arbor, MI 48106
- Other Location
- Description
-
Summary: This position is responsible for planning, leading, and delivering Information Technology projects on time, within budget, and with high quality, supporting our client’s Supply Chain Business. The Manager- Supply Chain Infrastructure Service Delivery drives the collaboration with business area(s), IS, and technology vendors to ensure that all project participants are effectively communicating and executing tasks as specified in the project plan.
GENERAL RESPONSIBILITIES- Provides thought leadership and service management of Supply Chain Technology.
- Leads the development of strategic plans for projects of high business complexity..
- Works with cross functional resources to develop and gain approval for high level delivery plans of various sized software development projects based on a set of objectives (scope, delivery and technical approaches, risk, assumptions, staffing plans, other cost, and ongoing operational plans and cost).
- The manager is responsible for ensuring all steps of selected project methodology are being executed, acts as the coordinator for their projects/workstreams and coordinates across many cross functional project resources.
- Oversee client/customer/vendor relations to ensure that service expectations are met or exceeded
- Monitors project metrics for significant deviations in quality, cost, or schedule
- Monitors and reports all project risks and issues; leads mitigation and resolution efforts to limit risks; escalates as needed
- Facilitates status meetings
- Assists in establishing, enabling, and improving project management and infrastructure reference architectures, procedures and policies
- Coaches and mentors individuals on the project teams and provides feedback on performance to their leaders
- Internal Information Systems Support - responsible for hosting and managing a bi-weekly meeting with stakeholders and managing the technical support queue for these customers.
- Performs other duties as assigned
QUALIFICATIONS- Bachelors or master's degree in computer science, information technology, engineering, business administration or equivalent related job experience.
- Understands and can participate in and lead solutions design.
- Strong project management, leadership, and organization skills (ITIL certification desired)
- Microsoft Office including Word, Excel, Visio, Project, PowerPoint, and Outlook
- Infrastructure architecture.
- In addition, the candidate must be able to quickly assess the applicability of commercial off the shelf technology.
- Candidate must be thorough and detail-oriented
- Able to work on multiple priorities in a deadline-driven environment
- Must have the ability to work independently and with minimal supervision
- 3 – 5 years leading the project delivery of complex enterprise application systems, complex infrastructure systems, distributed applications, web applications, and system integration solutions
- 3 – 5 years project leadership in a deadline driven environment
- 3 – 5 years supporting large Supply Chain platforms
- 2 – 3 years working with technology vendors
- System and/or Business Analysis experience preferred
- Application development experience preferred
- eCommerce experience preferred
- Process improvement experience preferred