Director of Operations - Must have Oncology experience!
- Job Title
- Director of Operations - Must have Oncology experience!
- Job ID
- 27715391
- Location
- Tampa, FL
- Other Location
- Description
-
- Manage daily activities using key performance metrics to ensure optimal clinical care is delivered and operating results are achieved.
- Directs the development and implementation of short-term and long-range plans and budgets based upon organization goals and objectives and reports all outcomes accordingly.
- Ensures development and establishment of policies, procedures and objectives and ensures their adequate execution, compliance and update.
- Evaluates general and specific business conditions as they relate to operational issues, and keeps the Senior Management team fully advised on these matters.
- Responsible for quality improvement, program evaluation and fiscal management of the facility.
- Responsible for maintaining quality services and public relations while meeting financial goals and growth objectives.
- Responsible for monitoring, analyzing, assessing and communicating organization progress.
- Participate in marketing activities to develop community relationships with physicians and various referral sources.
- Supports clinical educators in their role with referring physician outreach activities under the direction of the Vice President of Clinical Education and Marketing.
- Develops expansion plan and recommends expansion of service area and development of new and profitable business ventures.
- Directs business development in the assessment of state and local target markets.
- Lead the center staff to provide the highest quality clinical care and customer service.
- Oversees the employee evaluation process, including but not limited to performance evaluations, merit increases, promotions and disciplinary actions.
- Ensure all center staff members receive training, support and development to achieve company and professional goals.
- Maintains physician/practice relationships via effective communication to physician practice leadership
- Other required duties include quantifying and improving patient satisfaction, employee satisfaction and measuring quality of services delivered.
- Contributes to team effort by accomplishing related results as needed.
- Act as primary liaison between the center and various support services in Nashville.
- Ensures that all processing and reporting deadlines are consistently achieved.
- Perform any other functions as required by management.
- Minimum of 10 years of successful leadership experience in practice management of multiple locations within oncology or healthcare setting.
- Bachelor’s degree in a healthcare profession, accounting, finance, or related business field.
- Prior P&L experience preferred.
- Demonstrated successful leadership skills in program execution and people management.
