Career Evolutions is searching for a IT Help Desk - Entry Level for a fast-growing tech company in the Phoenix-metro area. Full-time, Direct Hire opportunity with compensation up to $14.00/hr + Benefits.
If you’re looking to join a fast-growing tech company where your work will have a direct impact on its technical support environment then this may be the right opportunity for you.
You will provides front-line desktop and systems support to internal users in a Microsoft-based infrastructure including Windows 10 desktops, Software, Hardware troubleshooting and Active Directory. You will also be responsible for providing entry-level user support for Windows 10 PCs, MS Outlook and Microsoft Office, as well as internal web-based business applications.
You will review incoming Help Desk tickets to diagnose problems, gather additional information, identify solutions, and assign to other IT resources as applicable. And, troubleshoot problems both in-person and through remote assist software. Administration of Active Directory and Exchange accounts for new, current and exiting employees. Installation and setup of new PCs (using Microsoft Deployment Toolkit) as well as monitors, printers, phones and other hardware. Basic Nortel/Avaya BCM phone and voicemail administration.
QUALIFICATIONS & REQUIREMENTS
High-School Diploma or Bachelor’s Degree in Information Technology or Equivalent experience
Previous hands-on experience working in a Help Desk environment
Functional knowledge of Microsoft operating systems and office applications
Knowledge of troubleshooting Hardware and Software for all users within organization
Ability to blend creativity, problem solving, and technical skills to support end-users
Hours are 6 AM to 3 PM, Monday through Friday. After hours or weekend support may be needed from time to time for special projects.
Founded in 2008, Career Evolutions is a leading Executive Search Firm based in Scottsdale, Arizona. Career Evolutions provides products and services to identify top talent, develop employees, and maximize human capital to enhance the bottom line. For more info, please visit www.careerevolutions.net, check out our Current Opportunities, and contact us via phone 480.626.5253.