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Product Administrator

Job Title
Product Administrator
Job ID
Maitland,  FL 32751
Other Location

The primary responsibility of the Product Admin is to develop and maintain client accounts by providing insight, analysis, data entry and administrative support across Travel Media Group’s digital product line. The products include Reputation Management, Social Media Management, Hotel Websites, and Directory Listing Management. The candidate will be responsible for the data entry required in setting up clients’ accounts, working across product groups to ensure consistency and on-time delivery as well as optimizing performance and engagement. The Product Admin will act as a support role for Product Managers and Product Analysts and may also be required to assist in these responsibilities. They will also serve as the liaison between our Client Support Specialist and Product team to manage and track the successful completion of product bugs and maintenance. This position will also initiate and/or implement corrective action as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction is maintained.

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