Current Openings

Current Openings

City Personnel is an Equal Opportunity Employer (EOE)

Law Firm Call Center Representative

Job Title
Law Firm Call Center Representative
Job ID
27361933
Location
Providence,  RI
Other Location
Description

Currently seeking a Law Firm Call Center Representative for a great opportunity in the Providence, RI area. The ideal candidate will possess 1+ year of data entry, call center or sales experience. The Legal Call Center Specialist will be discussing legal matters with clients and must be able to explain services to clients in a clear and understandable manner.

​This is for a large firm with a great reputation and the position offers EXCELLENT health benefits, vacation time, free gym membership, 401K plan with a match and several other perks. This position will also offer excellent leadership and growth potential.

Responsibilities of the Law Firm Call Center Representative:

  • Answer incoming calls for a high volume call center.
  • Provide excellent Customer Service - pleasant, empathetic, and cordial with a professional mannerism.
  • Use calm but strong demeanor when handling difficult customers or situations.
  • Field phone calls from clients.
  • Complete intake forms with accuracy.
  • Maintain database by entering client information.
  • Use the telephone to reach clients to verify the correct information before data entry.
  • Handle concerned clients professionally and confidentially.

Requirements of the Law Firm Call Center Representative :

  • Minimum of 1+ years of data entry, call center or sales experience
  • Excellent customer service skills
  • Must possess excellent written and verbal communication skills
  • A high school diploma is a must

Compensation for the Legal Call Center Representative :

  • Pay Range $16.00 Hourly to $20.00 Hourly
  • Excellent health benefits
  • Vacation time
  • Free gym membership
  • 401K plan with a match
  • Several other perks
  • Excellent leadership and career growth potential

For immediate consideration, please send resume.

City Personnel is an Equal Opportunity Employer (EOE).

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Required Skills

Call Center
Openings
1
Pay Range
$15.00   Hourly to $20.00   Hourly

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