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Desktop Support Technician

Job Title
Desktop Support Technician
Job ID
27358854
Location
Brentwood,  TN 37027
Other Location
Description

THE ROLE
Conexess Group is excited to be aiding a client in their search for a Desktop Support Specialist to join their growing team in Brentwood, TN! The Desktop Support Technician reports to the Chief Information Security Officer and is responsible for the management of information systems. The primary role of the DST is to protect corporate assets, support fellow employees by resolving computer issues, and train under the System Administrators, supporting the Information Technology infrastructure. This multi-faceted position employs the skills of the technician to implement, maintain, and support a variety of systems. The DST assumes internal trouble tickets and works with senior members of the team when necessary to resolve issues.

 

RESPONSIBILITIES

  • First and Second level Desktop support 
  • Laptop Procurement and Provisioning
  • Asset Tracking and Inventory
  • Onboarding and Offboarding Employees


THE ESSENTIALS

  • Demonstrable knowledge of Microsoft and Apple Operation Systems
  • Demonstrable knowledge of Office 365
  • Ability to troubleshoot Apple and Dell hardware issues
  • Excellent interdepartmental communication skills
  • Strong organizational skills
  • Ability to creatively solve problems
  • Ability to prioritize tasks
  • Must be located within 1 hour of Brentwood, Tennessee

PREFERRED QUALIFICATIONS

  • A+
  • MCP
  • Basic network troubleshooting skills


WE OFFER

  • A fun, fast-paced work environment
  • Flexible work arrangements
  • A generous, unlimited PTO package; including paid holidays
  • Community and social events to keep you connected
  • Company-paid and voluntary benefit options
  • 401(k) with employer match
  • And much more!

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