Enterprise Account Executive – Government - State, City, County - Irving or Plano, TX

What makes a good Enterprise Account Executive?

Retain and grow customer base through building strategic partnerships and approaching opportunities through the customer lens

Influencing others to act by gaining commitment and agreement on add-on sales solutions

Ability to articulate client strategies, using industry knowledge to expand business opportunities

Resourceful and able to overcome obstacles and barriers to find appropriate sales solutions

Partners with internal teams to ensure operational efficiencies and service

Core Responsibilities

Foster C-level executive relationships with existing customers within assigned customer module

Retain current customer base and expand revenue through cross/up-sell opportunities

Develop and implement comprehensive Account Plans for each assigned customer working with cross-functional partners across Company to deliver

results

Improve and maintain current customer satisfaction results (NPS) through engagement and responsiveness to regular surveys and feedback

Partner collaboratively with paired Customer Service Associate to ensure outstanding customer service and responsiveness

Establish self as a trusted advisor, providing guidance on strategic initiatives in the position to instinctively know how to provide relevant insights

Sales cycle management experience, including Salesforce proficiency

Connect client’s business objectives with Company Business solutions

Assist the customer in maximizing the return of their investment with Company

Demonstrate a commitment to excellence (i.e. strong business acumen)

Partner with sales and additional pre-sales engagement members to align goals and ensure ongoing refinement

Persists in the face of obstacles through collaborating with multiple cross-functional internal teams to design and implement effective business proposals.

Requirements

Deep understanding of the network attributes, complex communication products, and solutions sought by medium, large, and enterprise level accounts (existing)

Displays ability to create new demand by proactively bringing new points of view to target accounts

Can identify and articulate customer value proposition and links solutions to the customer strategy

HS. Diploma required; Associates Degree preferred, or equivalent relevant experience

5-7 years of business-to-business experience (10+ years preferred) in Medium to Enterprise scale companies with a proven, documented track record of success

Communications industry experience(s) a plus

Send resumes to: rosie@burrellassociates.com. 

Burrell Associates Executive Search (www.burrellassociates.com) is a well-respected, professional recruiting firm founded in 1986, has been retained for this company's confidential search. We specialize in placing professional candidates at all levels, executing with the strictest of confidentiality.