Current Openings

Current Openings

City Personnel is an Equal Opportunity Employer (EOE)

Medical Patient Service Calls

Job Title
Medical Patient Service Calls
Job ID
Warwick,  RI
Other Location

Established medical practice is seeking an experienced Medical Patient Service Calls that has the knowledge of the complete billing and collections process. Candidates must possess time management skills to succeed in this position.

Responsibilities of the Medical Patient Service Calls:

  • In charge of billing, preparation of invoices, and process all insurance payments/ claims
  • Assist in collections on outstanding accounts, resubmit claims and general medical office operations
  • Coordinate with AR Manager, Sales, and Customer teams to resolve billing issues
  • Assist with insurance verification and authorizations
  • Facilitate and support a variety of customer payment methods, including credit card and ACH payments
  • Maintain an effective system for customer files
  • Other office duties as needed/assigned

Qualifications of the Medical Patient Service Calls​

  • The candidate must be reliable, punctual, and have excellent interpersonal and communication skills
  • We are looking for a bright, motivated, and hardworking individual with a positive and energetic attitude
  • Must be detailed, well organized and multitask with ease
  • Must have the ability to work independently and under tight deadlines at times and in an ever changing/dynamic environment
  • Ideally 1 year+ of billing experience
  • Experience in Medicare and Major Medical billing practices would be helpful
  • Working knowledge of Microsoft Office and Excel a plus


City Personnel is an Equal Opportunity Employer (EOE). 



Required Skills

Pay Range
$16.00   Hourly to $20.00   Hourly

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