Talent Orchard | A Leading Provider of Technical Workforce Solutions

Senior Field Service Technician

Job Title
Senior Field Service Technician
Job ID
27241522
Location
York,  PA
Other Location
Description

Field Service Specialist In York, PA.

Position Description 

This position requires Knowledge to support desktop/laptop, conference IT equipment, and some server and Network gear support. More specifically: Ability to work with contacting and assisting vendors, and supporting other BAE IT teams to troubleshoot Network and wireless issues. Researches, analyzes, and provides hardware/software recommendations, ordering information, and other purchasing information to users to assist in purchasing necessary equipment. Diagnoses and resolves complex end-user hardware/software problems including network, desktop, printer, remote access software, VoIP, mobile devices, MS Office, MS OS (Win XP, Vista, Win 7, WIN 10) etc... Performs new computer configuration and coordinates the workstation upgrade/replacement process Participates in the deployment of new software platforms Track user requests for equipment, for information, and problem reporting by opening cases and keeping case histories current and complete Verify with the customer that the problem has been resolved and close case

Skills Required:

Experience setting up/configuring DHCP and DNS · Experience with McAfee · Hardware/software requirements: MS OS; MS XP, Win 7, Win 10 MS Office Suite, MS Server 2003/2008 · Candidate must work well in a team environment · Have excellent communication skills · Candidate must be a self-motivated. · Have excellent trouble shooting and analytical skills - Excellent knowledge of computer hardware, software, and terminology · Excellent knowledge of computer systems and local area networks Excellent computer skills · Excellent organizational skills · Excellent problem solving skills

Experience Required:

6+ years with HS; 3+years with AA and 0+ years with BS.

Education Required:

6+ years with HS; 3+years with AA and 0+ years with BS.

Education Preferred

Secret clearance desired but interim and/or clearable submittals.


Talent Orchard LLC is an SBA (8A), Economically Disadvantaged Woman-Owned Small Business, and Woman Business Enterprise Certified firm that provides the following services to clients in the commercial and public service sectors:

  • Human Capital
  • Professional Services
  • Accounting/Audit Readiness
  • Network/Cyber Security & IT Infrastructure
  • Software Development/Engineering

 

Established in 2010, Talent Orchard has an exceptional reputation, providing staffing solutions to time-sensitive, talent scarcity issues to deliver better talent management ROI.  Our specialty lies in the critical area of program talent acquisition and resource management, not in one narrow skillset, but across many areas of technical and functional delivery.

 

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