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Driven by a Passion for Excellence

We are proud to be the leading independent Global Sales Organization serving the Meetings & Incentives marketplace, with 250+ member luxury hotels and resorts. We have a passion for our clients, a passion for our Members, and a passion to serve. If you are inspired to find out more about the exciting career opportunities at ALHI, join our talent network by creating a profile, or apply for an existing open position.

We offer the largest portfolio of 4 & 5 Diamond/Star Meeting & Incentive resorts located in the world's most desirable locations.

A Great Place To Work

  • Competitive Compensation Package - Wages & Vacation/Sick/Holiday time
  • Health, Dental, Vision, Life & Disability - First day of employment for eligible associates
  • 401(k), with employer contributions
  • Positive work culture - A diverse and dynamic team of top-level hospitality/travel professionals

Open Positions

Director of Sales Reporting & Training

Job Title
Director of Sales Reporting & Training
Job ID
27237778
Location
Boston,  MA 02108
Other Location
Description

Director of Sales Reporting & Training

Boston, MA

Position Summary

ALHI is looking for a Director of Sales Reporting & Training to join the financial planning & analysis team.  Reporting to the Senior Director of Sales Operations, the Director of Sales Reporting & Training will play a key role in the execution of SalesForce initiatives.  The Director of Sales Reporting & Training will be responsible for maintaining SalesForce training materials, conducting SalesForce training, data integrity in SalesForce, and utilizing SalesForce dashboards & plug-ins to automate and streamline report generation.  The Director of Sales Reporting & Training will interface and coordinate with members of the Sales, Marketing, and Accounting teams.

This role has a mix of recurring (daily, weekly, monthly) reporting responsibilities and project-based work, so flexibility and strong prioritization and time management skills are essential.

The Director of Sales Reporting & Training shall report directly to the Vice President, Financial Planning & Analysis.

Qualification Requirements

Experience & Education

  • 3-5 years of working experience with SalesForce Management, Reporting & Training
  • Bachelor’s degree in sales & marketing, a quantitative discipline, or hospitality preferred
  • Experience at a hotel a plus.

Skills

The Director of Sales Reporting & Training must be self-motivated with excellent communication skills The ideal candidate will have experience with a rapidly evolving SalesForce/CRM system, documenting & communicating best practices and standard procedures.  In addition, the ideal candidate will have experience building & maintaining SalesForce dashboards.  Candidates must have a complete understanding of sales & marketing processes to identify opportunities for (1) increased efficiency in the use of tools and (2) the provision of information that can drive operational decision making & performance.  The successful candidate will be a team player with a customer focus, with the internal sales organization as their primary customer. 

While the Director of Sales Reporting & Training will work closely with the Senior Director of Sales Operations on a daily basis, the Director of Sales Reporting & Training must be capable of working independently to complete deliverables. 

Software

  • SalesForce CRM – Proficiency
  • Microsoft Excel and Microsoft Access – Proficiency
  • Conga Composer a plus

Duties and responsibilities (included but not limited to):

  • Support the Senior Director of Sales Operations in the execution of the SalesForce roadmap
  • Maintain SalesForce training materials
  • Conduct SalesForce training
  • Ensure data integrity in SalesForce
  • Build and maintain SalesForce dashboards
  • Work with the wider FP&A team to drive continuous improvement in processes & systems
  • Conduct regularly requested ad hoc analyses

General:

  • Abide by the policies and procedures of Associated Luxury Hotels International
  • Perform other duties as assigned by the Vice President, Financial Planning & Analysis.

 

 

 

 

 

 

 

 

 

 

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