Career Evolutions is searching for an Implementation Project Manager for a fast-growing profitable tech company headquartered in Scottsdale, Arizona. It's a Direct-Hire, FT career opportunity with compensation up to $90K/Annual.
If you’re an outgoing, energetic person with excellent communication and customer service skills, and want to work for a startup tech company then this may be the perfect opportunity for you!
As an Implementation Project Manager, you will be responsible for managing new client project implementations and post go-live, serving as lead or assistant trainer in all client training sessions on all product capabilities. You will work closely with clients, Sales Team, and Account Managers to coordinate project implementation activities. The Implementation Project Manager is responsible for the overall success of new client project implementations.
Monitors every step of the implementation process and project progress; anticipates potential issues and proactively manages details
Provides end-user training for all product areas to clients as needed as part of implementation
Coordinates all aspects of project implementation; works closely with the client and internal project team members
Conducts kick-off meetings with every new client; reviews expectations and creates written project implementation plans with milestones and deliverables in conjunction with the Sales Team and Account Managers
Develops and monitors project plans and timelines in accordance with contract agreements to meet customer expectations
Assists clients with set-up decisions based on product knowledge
Prepares internal Statements of Work (SOW) and project timelines in accordance with technical, production, and customer requirements
Organizes, convenes, and documents regular client and internal project team meetings throughout implementation; establishes deadlines and keeps projects on track
Communicates project statuses and disseminates project information to clients and internal project teams on a regular basis
Bachelor’s Degree in Business Administration, Information Systems, or a related area of study
5+ years’ Software Implementation experience
2+ years’ Project Management experience
Experience providing end user product training
Experience working on simultaneous implementation projects
Experience with Project Management software (Smartsheets preferred)
Experience with Customer Service and Help Desk software (Salesforce preferred)
PMI Certification (PLUS)
Founded in 2008, Career Evolutions is a leading Executive Search Firm based in Scottsdale, Arizona. Career Evolutions provides products and services to identify top talent, develop employees, and maximize human capital to enhance the bottom line. For more info, please visit www.careerevolutions.net, check out our Current Opportunities, and contact us via phone 480.626.5253.