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CRM/Salesforce Reporting & Analytics

Job Title
CRM/Salesforce Reporting & Analytics
Job ID
Orlando,  FL
Other Location

CRM / Salesforce Reporting & Analytics

Responsibilities include, but are not limited to:

  • Salesforce Lightning Administrative functions such as Custom Report Types, Profiles, Permissions, Roles, Shared Folders, Reports, and Dashboards within Salesforce.
  • Understands the importance of Entity (Object) Relationships and how they are implemented in Salesforce, via lookups, master-detail and custom junctions
  • Gathers and reviews business systems and user requirements.
  • Works directly with business unit to ensure understanding and effectiveness of systems design.
  • Acts as subject matter expert in the discovery and remedy of critical production issues.
  • Keeps abreast of new Salesforce features and functionality, providing recommendations for process improvements when warrant
  • Education
    • Bachelor of Science with background in Data Science, Engineering and Analytics
  • Knowledge and skills
    • Worked in an Agile Methodology Environment
    • Solid understanding of the principles of release management
  • Technical Skills
    • Certified Admin
    • Experience in Lightning UI
  • Job experience
    • Minimum 2 years analytic experience leveraging CRM/Salesforce Platform
    • Minimum 2 years analytic experience leveraging CRM/Salesforce Lighting UI



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