Current Openings

Current Openings

City Personnel is an Equal Opportunity Employer (EOE)

Member Service Rep

Job Title
Member Service Rep
Job ID
Warwick,  RI 02886
Other Location

We are seeking a personable yet professional Member Service Rep in the Warwick area. 

Responsibilities of the Member Service Rep include, but are not limited to:

  • Work with businesses/vendors for required orders
  • Handling and analyzing of reports with Excel
  • Assisting in sales, order fulfillment, or returns when applicable
  • Provide pricing and delivery information
  • Handle complex and escalated customer service issues
  • Answering customer inquiries and taking orders via phone or email
  • Improve processes by establishing efficient practices, embracing technology, and having fresh ideas to bring the team to the next level
  • Assist customers in orders, questions, problems, and returns, invoices, reports, etc.
  • Assist salesmen in processing orders, research products, checking prices, contacting clients, quotes, mailings, proposals, data entry, etc
  • Answering phones, filing, faxing, general office duties

Requirements of the Member Service Rep:

  • Associates degree preferred.
  • Knowledge of Microsoft Office Software.
  • 1-3 years previous experience in a customer service role.
  • Must possess a great attitude and be very prompt and professional.

Please send resume to apply for the Customer Service Team Leader position.

City Personnel is an Equal Opportunity Employer (EOE).

Required Skills

Customer Service Support
Pay Range
$16.00   Hourly to $19.00   Hourly

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