Careers

ABOUT UNITY CARE

Our mission is “To provide quality youth and family programs for the purpose of creating healthier communities through lifelong partnerships”. Headquartered in San Jose, California, Unity Care offers a wide range of services benefiting at-risk and foster youth and their families throughout Northern California. Its signature program, established in 1993, focuses on serving the housing needs of youth in foster care and beyond. The organization’s mission has grown and expanded over the past two decades and, today, provides services in 5 different counties across Northern California. We are proud to have one of the most ethnically and culturally diverse workforce in the Bay Area.  As a national accredited agency our core values are servant-leadership with a focus of going from “Good-2-Great” with discipline people, discipline thought and discipline action.

OVERVIEW: 

Under the general supervision of the Chief Program Officer (CPO), the Program Director – NorCal Services (“Director”) provides administrative oversight for the housing and community—based services delivered in Placer and El Dorado Counties. The Director assumes responsibility for day-to-day operational management of all activities and functions for the Independent Living Program, Transitional Housing Programs, and TIP Program. This includes-(but is not limited to): developing, implementing and evaluating program policies, procedures and standards; determining program service levels and enhancements; developing and managing program budgets; providing technical advice and/or supervision to staff, other departments, partner agencies; and performs related work as required.

RESPONSIBILITIES INCLUDE (but not limited to):

Administration and Management: Provide direct supervision to full-time staff operationalizing all of Unity Care’s regional services.  Conduct selection, training, professional development and work evaluation of staff and make recommendations on hiring, termination, promotion and discipline as required.  Conduct annual performance appraisals for each staff member.  Monitors and directs day-to-day operations of the program to ensure policies and procedures are being followed, that goals and objectives are met, and that services and projects are being accomplished efficiently and effectively; takes corrective action as necessary and, where subordinates are present, may relieve them of the most difficult, sensitive or controversial projects within the program. In collaboration with Program Manager is responsible for new client intake assignment to Case Managers; Assist in the formulation of the program budget and manage the program revenue and expenses; oversees financial well-being of the program by developing and implementing strategies to ensure housing fiscal targets are met and by analyzing cost effectiveness and exercising cost controls. Adhere to state, county, and organizational policies, procedures, and guidelines to ensure contract compliance for regional programs and services.

Partnership and Collaborative Management:  Serve as lead UCG staff to specific counties as assigned; Cultivate and maintain strategic partnerships with organizations, programs, businesses, local partners which support TAY program goals including, but not limited to, community based organizations, municipal and county agencies.  Represent UCG at community meetings across assigned region.

Marketing and Business Development:  Lead program fundraising activities, working closely with UCG’s Development team, including and not limited to: prospecting, report and proposal writing, budget development, grants monitoring, meeting funder reporting requirements, contacts with funders. Represent UCG at public speaking engagements during the throughout the year; Participates in ongoing development and updating of promotional strategies including all printed materials, website, etc.

Compliance and Reporting: Ensure continuous compliance with CCL and all regulations and external requirements; Complete written documentation (case management, Monthly/Quarterly reports etc.) as needed; supervise the collection, compilation, and submission of all program statistics. Submit monthly, quarterly, and annual reports to Administration. Ensure that all required program reports are submitted in a timely fashion and that the program remains in compliance with all funding and legal requirements. Maintain petty cash fund. Responsible for ensuring compliance with contractual obligations on contracts providing funding to this program. Understand compliance requirements of contracts and TAY program policies and procedures to meet those compliance requirements. Work with UCG management and support staff to make any needed changes in policies and procedures. Manage direct staff and support staff to ensure that services, reporting, and communications follow established policies and procedures.  Maintain confidentiality of client and employee personal information.

Program Evaluation: Support client survey data collection, aggregation, analysis; reports on program metrics, including data points, demographics, asset support and uptake trends, and other program results as needed.

Other duties as assigned

QUALIFICATIONS:

      Required

1. Master’s degree in Behavioral or Social Sciences or equivalent experience.
2. Minimum of 5 years’ experience working with client populations in the social service field. Some experience must have been providing case management services.
3. Minimum of 5 years’ experience supervising, managing, and evaluating staff to achieve the mission of an agency and its program objectives.
4. Understanding of ethics and compliance standards as related to mandated reporting HIPAA, professional boundaries, and risk management.
5. Knowledge/skills/abilities in transition age youth unique needs and services.
6. Knowledge/skills/abilities in facilitating/co-facilitating educational and support groups.
7. Excellent interpersonal skills with demonstrated ability to work with a wide variety of personalities.
8. Experience with conflict resolution, team building & staff training.
9. Skilled in planning, implementing and managing residential or educational programs.
10. Adept in establishing and maintaining effective relationships with community partners.
11. Knowledge of Microsoft Offices applications.
12. Ability to get CPR and First Aid certificate within 30 days of start date, and maintain a current certificate
13. Must clear a Department of Justice (DOJ) and Federal Bureau of Investigation (FBI) background check including fingerprinting before start date and maintain clearance
14. Must clear a health screening, including TB before start date and maintain clearance
15. Must be able to drive, have a valid driver’s license, clean driving record and maintain a clean driving record.