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Senior Director Product, Content Platform

Job Title
Senior Director Product, Content Platform
Bellevue,  WA
Other Location

As Senior Director of Product, you will leverage your managerial as well as influential leadership skills to ensure successful execution of all lodging content platform product development initiatives. You will manage and develop a team of product leaders responsible for developing a world-class, global and highly scalable travel content management platform. You will be responsible for seeking new product opportunities and managing the opportunity backlog. Your team will work closely with user research, user experience design, engineering, data sciences and analytics as well as Brand retail and marketing teams. You will oversee end-to-end product delivery, from idea to roll-out, ensuring commercial objectives are met.

You will communicate and collaborate with all areas of the company. You have strong technical skills to understand architecture and systems design. You will be responsible for all content platform core capabilities, from content sourcing, to content management, to content publishing to platform performance monitoring and management. A major goal will be to enhance content creation across all available channels and sources, both internal and external to increase the depth, breadth, accuracy and relevancy of client’s travel content.


•Define and implement the Lodging Content Platform strategy

•Improve the lodging content completeness, relevancy and publishing capabilities across all client brands, through the development of a global, scalable content platform

•Help drive the creation of useful, usable, valuable and desirable products that will have a significant positive impact on both client brands customer and partner marketplace experiences

•Manage the entire platform lifecycle from strategic planning to tactical activities, namely: opportunity assessment, product discovery, product development, release and commercial roll out

•Lead and conduct meetings with all stakeholder groups to gather and define short term and long term platform opportunities

•Develop, mentor and lead a team of product leaders responsible for managing the product backlog, prioritization and leveraging a strong understanding of the business aided by partnership with stakeholders, analytics, measurement and value hypothesis to drive product priority and investment strategy

•In collaboration with the UX research team, help define market research, usability research, competitive analysis and best-in-class benchmarking to build new products, functions and features

•Drive the execution of ideas you develop



•University Degree or equivalent

•10 year minimum product management experience required

•Strong systems/platform design and skills and strong technology savviness

•Exhibits a solid understanding of the creative development process

•Ability to translate highly ambiguous business issues into structured problems, and to develop well founded solutions in a structured yet creative way

•Strong attention to detail

•Solid knowledge of the technologies and processes involved in managing digital content

•Working knowledge, successes and failures of A/B testing methodology and web technology

•PHP skills desirable

•Creative eye for user experience and design

•Enthusiastic self-starter with a passion for analytics and product development. Ability to build rapport with business and technology partners and ability to lead by influence

•Ability to communicate effectively on all levels, including concise verbal and written executive communication

•Strong, top-down, hypothesis driven approach to analyses, combined with ability to perform in-depth bottom up analyses if needed

•A passion for data, with very strong analytical skills and experience with digital analytics packages

•Exhibits high degree of proactiveness in analyzing customer behavior using available data to influence change



•Inspiring and approachable as a leader

•Create an environment where people can realize their full potential

•Be humble and lead with open, candid relationships

•Inspire peripheral relationships across client brands

•Passionate about engaging and developing talent; attract, develop, engage and retain talented individuals with a compelling, unifying vision that steers and motivates



•Natural bar-raiser: curious and passionate, with a desire to continuously learn more, which you use to understand basic business operations and the organizational levers that drive profitable growth

•Bias to action, being familiar with methods and approaches needed to get things done in a collaborative, lean and fast-moving environment

•Respond effectively to complex and ambiguous problems and situations

•Lead mostly with questions rather than opinions, thriving on the opportunity to own, innovate, create, and constantly re-evaluate

•Comfortable making recommendations across competing and equally critical business needs

•Simplify, clearly and succinctly convey complex information and ideas to individuals at all levels of the organization

•Motivated by goal achievement and continuous improvement, with the enthusiasm and drive to motivate your team and the wider organization


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