Current Openings

Current Openings

City Personnel is an Equal Opportunity Employer (EOE)

Customer Relations Specialist

Job Title
Customer Relations Specialist
Job ID
Providence,  RI
Other Location

We are looking for a Customer Relations Specialist that is driven to succeed both individually and as a team. If you are highly motivated to achieve your goals, possess a sales and marketing mindset then this could be the job for you. If you love a challenge and thrive on change, and you want to make a huge impact, while sharing in our 'work hard/play hard' culture, and continuously strive for excellence, then you must apply!

Responsibilities of a Customer Relations Specialist:

  • Developing sales opportunities by researching and identifying potential accounts, soliciting new accounts, building rapport, providing technical information and explanations
  • Developing accounts by checking customer's buying history
  • Maintaining and improving quality results by following standards; recommending improved policies and procedures
  • Route sales calls to the appropriate outside sales representative for further development and closure
  • Provide topnotch attention to detail and follow-up with prospects after contact is made
  • Self-motivate to source and vet new leads
  • Providing exemplary customer service
  • Documenting all activity through the company database

Requirements for a Customer Relations Specialist:

  • Excellent communication skills – both written and spoken
  • FEARLESS phone presence
  • Team player mentality as well as self-motivation to achieve sales goals
  • Possesses a positive attitude and a strong desire to achieve top results
  • Consistent and reliable attendance
  • Ability to navigate search engines and other basic computer functions
  • 2-4 years inside sales experience and/or training is preferred
  • Prior success in achieving a monthly/quarterly sales goal


City Personnel is an Equal Opportunity Employer (EOE)



Required Skills

customer service, self-motivate, vet leads, call new accounts

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